AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,542)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.

December 26, 2024

10 stars for the customer service reps named Moazzam. Very helpful and quick in providing resolution! Superb!

Modayn
United States
8 days using the app
December 13, 2024

Working with Moazzam was a pleasure. He was able to assist us with our request in a timely manner

Panama Jack®
United States
Over 2 years using the app
December 5, 2024

Very great customer service! Help me set up my entire aftershock returns - very great help & highly recommend.

Moazzam was my consultant

Kikiva Collection
Australia
7 days using the app
November 14, 2024

The app has streamlined our return process, making it effortless for us and our customers. The user-friendly interface and automation options are a huge time-saver. Highly recommend!
Thanks :)

Nothing Fits But
South Korea
Over 2 years using the app
October 17, 2024

Fast customer service provided by Karan. Thanks so much Great app with professional interface

SEQUIN FANS
United States
About 1 year using the app
October 17, 2024

There was a small hiccup with AfterShip and their team was able to resolve this issue within minutes!

Rancourt & Co.
United States
Almost 4 years using the app
October 17, 2024

Moazzam was so helpful with setting up the return and exchane questions that i have. Thank you.

MAE OTTI
United States
Over 4 years using the app
October 11, 2024

Had an issue and Aditya Pundir was super helpful and got me all set within minutes. Thanks!

Canter Culture Riding Apparel
United States
About 2 years using the app
October 8, 2024

Customer support was very helpful in resolving my issue. Overall the product has performed very well.

American Blossom Linens
United States
Almost 6 years using the app
October 2, 2024

Really am loving this app and the customer service Moazzam Ali is very helpful!

Shrimp and Grits Kids
United States
Over 2 years using the app