AfterShip Returns & Exchanges
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Reviews (1,542)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.
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Moazzam was helpful on the chat and was able to quickly resolve the issue that I was having with my domain. Well done!
Great App and great support with Moazzam Ali!
Thank you so much for all your help. Very efficient and great communication. Moazzam was amazing to work with!
Great app. Easy to setup and good customer support service for any issues.
This was great! I tried using Loop and they were missing so many features it was really tough to use. I set this up in a day and is a no brainer. I highly recommend.
great support from Moazzam and helpful features for my store
Great customer Service. I reached out via chat and got some really good information but still i needed more help and they offered to get on a Zoom meeting with me to identify the issue. They did a great job troubleshooting my problem. Thank you and Neha was great. I hope you end up dealing with her. Very helpful
Great app, quick customer service. Saves me a lot of time managing returns
Good, not great. There are some UX issues that make it occasionally buggy but the CS team is always very responsive and helpful.
Thank you for your valuable feedback.
We're delighted to hear that you had a good experience with our customer support.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great customer service every time:) Easy to work with!
