AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,542)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.

November 23, 2023

Die App hilft Retouren einfacher zu managen, obwohl ich den korrekten Workflow noch nicht ganz verstanden bzw. wohl nicht vollständig eingerichtet habe. Bin aber insgesamt zufrieden damit.

easypainting.ch
Switzerland
10 months using the app
AfterShip replied November 24, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 8, 2023

The support has helped me very quickly and reliably. All my questions were answered and solved in a very professional way. Thank you very much!

Orthoback
Germany
About 8 hours using the app
March 29, 2022

L'application est parfaite, il manque toutefois la gestion des complète des traductions et plus de choix d'intégration de transporteurs pour la génération d'étiquettes

carsandme.com
France
About 16 hours using the app
AfterShip replied April 13, 2022

Thanks for your kind words and suggestions.

We have forwarded your suggestion to the concerned team and very soon you will notice enhanced features.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Riyaz
Team Returns Center

September 14, 2023

Great help from Harvinder . Thank you!

Booty Builder Shop Norway
Norway
About 1 hour using the app
September 17, 2026

EV Cables
United Kingdom
Almost 5 years using the app
September 9, 2026

Tiny Trendsetters
United Kingdom
5 months using the app
September 2, 2026

Vegavero
Germany
3 months using the app
June 16, 2026

Chief Merchandise
United States
Almost 2 years using the app
June 15, 2026

MUSETOPIA
Hong Kong SAR
About 1 month using the app
June 9, 2026

evo
United States
6 months using the app