AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,543)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.

November 12, 2024

TOMS Canada
United States
5 months using the app
October 31, 2024

Our State Store
United States
Over 3 years using the app
October 17, 2024

Cuffed by Nano LLC
United States
Over 3 years using the app
October 7, 2024

TOMS.com
United States
6 months using the app
September 17, 2024

Astral Services
United States
About 2 years using the app
September 13, 2024

LesRoisClothing
United States
About 2 hours using the app
August 5, 2024

Rough Linen
United States
2 months using the app
August 1, 2024

GHOST
United States
Over 1 year using the app
July 2, 2024

Snowe
United States
14 days using the app
June 28, 2024

Kempton & Co.
United States
24 days using the app
AfterShip replied June 29, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip