AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,543)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.

March 5, 2024

CocoBlanc.
United States
Over 3 years using the app
February 1, 2024

Style Gallery
Australia
Almost 4 years using the app
January 31, 2024

Acknowledge Farms
United States
Over 1 year using the app
January 23, 2024

The Backpackers Shop
United States
21 minutes using the app
January 13, 2024

Angel Barocco
United Kingdom
14 days using the app
October 30, 2023

Side Kicks
United Kingdom
6 months using the app
October 30, 2023

Maison d'Orient
United States
Over 3 years using the app
AfterShip replied October 31, 2023

Thanks for your valuable feedback. We are happy to know that you are pleased with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 10, 2023

TOTEME Archive
Sweden
About 2 months using the app
Edited March 5, 2026

Mure + Grand
United States
About 4 years using the app
February 25, 2026

Looking for Wild
France
Over 3 years using the app