AfterShip Returns & Exchanges
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,542)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.
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Easy to set up and great service from Nalinee
FAST Customer service! App is also really easy to set up!
The app is great at keeping track of valuable information to follow up with customer returns and shipping.
I got a quick response from Nalinee. :). They were very helpful with my query and guide me through the process :)
The assistance Priyansh provided was fast and efficient. My issue was resolved within seconds.
Great customer service and fantastic seamless Returns Centre integration into my website.
Priyansh was amazing help, absolutely rapid replies all day in setting everything up! Would recommend!
Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!
Very fast service and have had no issues with the setup. Looking forward to using the app. They took their badges off within 30 seconds of me messaging them which was impresive and a great first interaction with their customer support!
Moazzam assisted with my inquiry and was straight to the point
