Reviews (81)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 17, 2022

This app has a lot of flexibility built in for varied business workflows. And if you need some customization, it'll allow you to create custom "rules." I love the flexibility and branding it offers. Plus, it's easy to use. Customer service is very responsive as well, which matters significantly in tech.

M&H Uniforms
United States
About 1 year using the app
January 10, 2023

The work done by Andrej on helping us complete the set up was fantastic. We are excited to see a change in how we do customer service.

Wuffes
United States
22 days using the app
February 3, 2023

The customer service is responsive to messages and provides helpful problem solving solutions. Thank you.

CladdaghRING.com
United States
Over 2 years using the app
Edited March 16, 2021

Rich Returns has simplified our returns process. Its easy to set up & use and looks great. Good support!

Piyama
Australia
10 months using the app
June 23, 2023

We have used the Rich Returns for a couple of years.Set up was extremely easy and support is excellent.

SRC Health
Australia
Over 3 years using the app
Apex Apps replied June 23, 2023

First, thank you for being a long-time user of Rich Returns! Second, thank you for the review and glad you find the app easy-to-use and the support helpful. Please let us know if there's anything else we can help with.

April 26, 2023

We use this app for International returns/exchanges and it caters for our current needs perfectly. Recommended!

Sigr
Sweden
Almost 3 years using the app
Apex Apps replied April 26, 2023

Thank you for your 5 star review! We are happy to hear that our app caters for your current needs perfectly and that you see the benefits of using it for international returns/exchanges. Thank you for your positive feedback! If there's anything else we can help with, please let us know.

January 15, 2022

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

ATGI
United States
About 22 hours using the app
October 18, 2022

Just started using the app after looking around for ages. Easy to install and great configuration options. Loving the customer focus and looking forward to launching for our clients! Thanks team!

ARENA TEAMWEAR
Singapore
About 14 hours using the app
Apex Apps replied October 20, 2022

Welcome to Rich Returns! We're glad that you're having a great start to enjoying our platform and the automated returns process! Let us know how else we can continue to help as you launch with your clients!

July 26, 2021

This app has made our exchange/return process much smoother and easier for customers and staff! Great customer support too.

Assef's
Australia
4 months using the app
Apex Apps replied July 28, 2021

We are so glad to have you onboard!

Thanks so much for taking the time and effort to leave a review. It’s wonderful to know we can help your store with its returns.

We'll make sure to let everyone on the support team know ❤️ You put a big smile on their faces all the way from Australia!

January 26, 2023

Great app! They helped me changed something to suit my store better. Thanks! Easy to use as well!!!!!!

Crimson and Clover Studio
United States
Almost 2 years using the app