Reviews (81)
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It has worked as advertised and they are always looking to make improvements. I would recommend this as your automated return app.
The best returns system we have used so far on Shopify! The customer care is brilliant too! Thank you!
Support from Andrej has been superb in clearing up my confusion and queries.After researching a few return apps...no regrets going with Rich.
Thank you so much for your 5-star rating! We are so pleased to hear that your experience with our return app was great and that Andrej has been fantastic with his support in helping you clear up confusion and queries. It means a lot to us to hear how happy you are and we are glad you have no regrets going with us. Thank you again for your wonderful review!
its super app i found difficulty in start but Andrej Janev help me alot to understand all the setting . Andrej you really help me a lot. Thankyou
Thank you for your 4 star review! We're thrilled to hear that Andrej helped you get started, and that you found our app to be super! We truly appreciate your kind words. If there's anything else we can help with, please let us know.
My whole experience with this app has been amazing. They were very quick to respond to any request and fast to implement resolutions. Definitely recommended.
We're glad that you're enjoying our platform and the automated returns process! We're building our platform along with our customers and feedback like yours helps us shape it into the product you're using each day.
Support was really great in answering my questions before installation. I expect we will get a lot of great use in this app. I will update this review after we have used it for a longer period.
Great support, and simple functionality at a price point that works for us. Switched from Return Magic and sorted through a lot of other options before finding this one. Grateful. Thank you!
A good way for us to do return and also get customer return data that we can analyse to improve our products for the future. Their customer support team has been very helpful as well.
Andrej has been super speedy, helpful and personable with support needs. Overall we appreciate the features of this app and it allows us to manage large volume returns with ease.
First, thank you for being a valued user for over 11 months! Thank you so much for giving our returns app a 5-star rating. We are so glad to hear that Andrej has been speedy, helpful, and personable with your support needs. We appreciate your positive feedback on the features our app offers, and it's great to hear that it lets you manage large volume returns with ease.
Great ease of use, very available to connect with questions. Looks for solutions. My clients have been very happy with Rich Returns. Its intended growth path looks great!
Thank you for the 5-star rating! We really appreciate the kind words about our returns app and level of service. Your clients have been happy with Rich Returns, which makes us very proud. Thank you again for your great review!
