Riskified

Best app ever. Now I do not have to worry about accepting international orders. No more charge back or fraudulent orders!

I'm getting more concerned using this app now due to an order that was prior approved then being declined after shipment. The app allows for users to update addresses to check to make sure the new address is safe. Well I had an international customer that I couldn't confirm the out of country address so I asked them for another and I input that info just to check with Shopify's shipping label address check to see if that would change the address status and Riskified delined even though I switched back to the original approved address for that order. It makes me wonder how many shipments I've sent out that won't be covered. Now they won't cover their initial approval of the address that I actually shipped to.

The Riskified team is great! Their software helps detect a lot of fraudulent orders and they are good at screening. Has saved us countless time and headaches.

They will deny your claims, they don't cover anything they say they do. They try there best to avoid covering your chargeback. Avoid this app.. most these reviews are left by there friends. Twice now I have had a chargeback, provided the shipping information showing the customer received the product, the customer filed the chargeback sayign they didn't receive anything... even with tracking proof the customer received the product, riskified denied the claim. This is a horrible company to deal with. AVOID AT ALL COST, youre just throwing your money away, by using them. Everyone you deal with is from another country, they are a scam!

Very great app! You'll never lose a charge back again! Team is very prompt and helpful. As long as we have a retail store we will continue working with Riskified!!

Satisfied. I've been using them for over two years. Two fraudulent orders, on two different occasions, slipped through their filters; they returned the chargeback + fees immediately without any questions.

MK
FragranceOriginal.com

This App has saved us from EVERY chargeback we've had. The software really knows how to detect a fraudulent order. Service is helpfull, reponsive and quick.

Very recommended!

this is a no brainer. after being scammed a few times i needed to find a solution. riskified is that solution. excellent customer service as well. every ecommerce store needs this.

I wish there were more stars to give. Support is unbelievably fast and within the first day they verified and prevented fraudulent transactions not caught by standard Shopify verification processes.

FABULOUS product! This software helps significantly with the ease of admin - since we no longer need to worry about fake orders coming through! Thank you again your program is a lifesaver for an online entrepreneur.