Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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The app itself is ok, but the customer support is very bad.
Love love love.
I tried them all and sticked to this one.
Super UI.
Easy to use, important features even on basic plan.
Great support, especially Arianne.
We're blushing from all the love! 😊 Thrilled you chose us after trying them all—super UI and easy features are our jam! Thanks for the shoutout to our support team. Always here to keep your Shopify store rocking!
- Kevin & Rivo Team
The best customer service, I was having issues uploading my CSV file (my fault) and they were patient, friendly and we got it fixed fast.
Thank you for the wonderful review! We're thrilled our team was patient and friendly in quickly fixing your CSV upload issue. Always here to make things smooth for you! 😊
- Kevin & Rivo Team
Arianna has been super helpful in resolving issues! Super quick and efficient!
Thank you for the lovely feedback! We're so happy to hear we've been super helpful and efficient in resolving your issues. Your support means a lot! 😊
- Kevin & Rivo Team
Fantastic customer service, and an easy setup. Pricing is also right. I would recommend it!
Thank you for the amazing review! We're thrilled you found our customer service fantastic, setup easy, and pricing just right. Your recommendation means so much! 😊 We're here for you anytime!
- Kevin & Rivo Team
so far so good, the tailored support from Arianne and the Rivo team was priceless to getting our launch off the ground.
We're so glad to hear your launch went smoothly with Rivo! Thank you for your kind words about our tailored support—it means the world to our team. We're here to help you keep soaring! 😊
- Kevin & Rivo Team
An amazingly personable and incredible support experience! Arianne in the Rivo support team has been absolutely wonderful in delivering, what quite frankly and sadly is a lost art and passion in todays digital age. As a new Shopify and potential Rivo customer, her customer-centric attitude, expertise, perseverance delivered everything you could ever want, and more to convert any doubtful customer. She made a Rivo customer out of us. She excels the experience as much as the app itself. Thank you Arianne. I hope i always get to deal with you.
Fast response/help time with customer/app support, Arianne was amazing from start to finish.
Easy to navigate, offering everything I needed to reward our online customers for their loyalty.
Thank you for the fantastic review! We're thrilled our customer support was amazing and fast, and that the app's easy navigation met your needs for rewarding loyal customers. 😊 We're always here to help!
- Kevin & Rivo Team
Loads of features, intuitive setup, and excellent support... and all at a very affordable price. Shout out to Arianne who was there via chat to help me with all my questions.
Thank you for the awesome review! We're so glad you find our app feature-rich, easy to set up, and budget-friendly. Huge thanks for the shout-out to our supportive chat team! 😊 Always here for your questions!
- Kevin & Rivo Team
Adrianne was extremely helpful. We had a lot of questions and she took the time to explain thoroughly and helped guide us where we needed to go.
Thank you for the kind review! We're so glad our support was helpful, patiently answering your questions and guiding you. 😊 Your feedback means a lot, and we're here for you!
- Kevin & Rivo Team
