Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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I had a small issue and could not figure it out, once I had a chat with Arianne she was so lovely and sorted this out in minutes for me thank you so much Arianne 10/10 customer service
So glad our lovely support team sorted your issue in minutes! Thanks for the 10/10 review—we’re thrilled to help and always here for you! 😊🚀
- Kevin & Rivo Team
Very good and responsive support
Tech support was great and very friendly.
Thank you for your kind words! We're thrilled to hear our tech support team was friendly and helpful. We truly appreciate your feedback!
- Kevin & Rivo Team
Arianne provided excellent customer support, she was prompt, friendly, and truly helpful throughout the process.
Professional and warm support from Arianne!!! While she addresses questions clearly and very quickly, she also ensures any other concerns or issues are raised so to be support!!
Thrilled to hear our support was professional, warm, and lightning-fast while proactively addressing all your concerns! Thanks for the love—we’re here to keep your Shopify journey seamless! 😄🚀
- Kevin & Rivo Team
I had the pleasure of being assisted by Jel and Arianne from the RIVO app support team when I had some basic queries. After spending about 20 minutes trying to find what I needed on my own, I realised it was much easier and more effective to reach out and chat with them. They were really helpful and patient, even with my silliest questions. Thanks to their support, I felt confident using the app. Highly recommend their app and assistance!
So glad the RIVO support team turned your 20-minute search into a confident app experience! Thanks for the love—thrilled our patient, helpful crew made a difference. Highly recommend you right back for the awesome feedback! 😄🚀
- Kevin & Rivo Team
Bryan did an awesome job helping me. everyone who has helped me fixed any small issue ive had with the app! Thanks!
Jel was amazing, resourceful, quick and knowledgeable! And she went above and beyond what I even expected. Love Rivo - 5 STARS!
Chris has been helping me a lot and all I can say is his customer service and patience has been amazing - thank you so much for all your help!
So thrilled to hear about the amazing support you’ve received! Our team’s patience and top-notch service are all for you—thanks for the love! 🌟
- Kevin & Rivo Team
Arianne was a great help. I am new to Shopify and she did a great job guiding me to a solution. I appreciate how she gave me advice on the site.
Thrilled to hear our support team guided you so well as a Shopify newbie! Thanks for sharing—we’re here to keep helping you optimize your site!
- Kevin & Rivo Team
