Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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So amazing app. Full of good features and suits really well for us. Also every time I face some kind of issue or user error, I got so good and fast support from Jel! Big thanks for helping me out with my small problems. :)
We're so glad you love the app and find its features perfect for your needs! Thank you for the kind words and 5-star review. Our team is always here to quickly resolve any issues or user errors with a smile. 😊 Big thanks for your support!
- Kevin & Rivo Team
Ariane from the support team was extremely helpful with my set up. Responses were extremely quick and they had some great recommendations to improve user experience
Thrilled our support team was quick and helpful with your setup! Thanks for the love—excited our recommendations will boost your Shopify user experience!
- Kevin & Rivo Team
This app runs smoothly and any time we need support team is super responsive. Arianne was quick to help us solve a recent issue within minutes and we are back to running 100%. Thank you!
Thrilled our app runs smoothly and our support team was super responsive, fixing your issue in minutes! Thanks for the love—here to keep your Shopify store at 100%!
- Kevin & Rivo Team
Abbie was so helpful! Great experience
Thrilled our support was super helpful! Thanks for the love—glad you had a great experience with your Shopify store!
- Kevin & Rivo Team
A great app for loyalty and rewards, does everything I need. Very easy to set up and the service from Bryan was lightning fast, very responsive. Helped with some styling on our page and nothing was too much trouble. I would highly recommend this app for anyone look for a great loyalty app!
Thrilled you love our loyalty app’s features and easy setup! Thanks for praising our lightning-fast, responsive support—happy to help with styling. Highly recommend us? You rock!
- Kevin & Rivo Team
Great app with translations and lots of customisations + customer support is always here and always helpful
Thrilled you’re loving Rivo’s translations and customization options! Big thanks for the shoutout to our ever-helpful customer support. We’re always here for you! 😊
- Kevin & Rivo Team
Works great for our store, and customer service is always fast to repsond!
Thrilled to hear our app is working great for your store! Thanks for the shoutout to our speedy customer service. We're here for you! 😊
- Kevin & Rivo Team
Bryan was so helpful and professional. He really walked me through the steps I needed to take to achieve my goals.
So glad our support team was helpful and professional! Thanks for the shoutout—thrilled he guided you to your goals!
- Kevin & Rivo Team
I am a new customer, very beginner and quickly connected with Brian for help - he was fantastic! So quick to hop in, even assisting me with some coding to get the desired look I was going for on our website. It's really nice to know an app like Rivo has 24/7 customer service, something I wish all the apps had. Very grateful for Brian's help!
Welcome aboard! We're thrilled our support team, and their coding magic, made your start with Rivo fantastic. Knowing you value our 24/7 customer service warms our hearts—thank you for the kind words! We're here for you anytime!
- Kevin & Rivo Team
Bryan was such a great help to understanding the app for me. Beginner friendly. Thank you so much
So happy we could help you get the hang of our beginner-friendly app! Thanks for choosing us for your Shopify store.
- Kevin & Rivo Team
