Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Easy to use with great customer support. Thumbs up to Jel for solving my issue quickly. Highly recommended!
Thank you for the great feedback! We're thrilled to hear our support helped resolve your issue quickly. We’re committed to making your experience seamless and appreciate your recommendation!
- Kevin & Rivo Team
rivo app helps me setup tailor fitted loyalty program for my store it is user friendly and AWESOME support service
Thank you for the great review! We're thrilled to hear that Rivo helped you set up a tailored loyalty program and that our support service impressed you. We're here to help anytime you need!
- Kevin & Rivo Team
Arianne was awesome. She was so helpful and gave me additional information beyond what I initially reached out for! That's TOP NOTCH service. She was so knowledgeable and prompt.
Thank you so much for the kind words! We're thrilled to hear our support team exceeded your expectations. Providing helpful and knowledgeable service is always our goal. We appreciate your feedback!
- Kevin & Rivo Team
Customer service has been great - Bryan was very helpful in sorting out an issue and giving advice.
Thank you for the positive feedback! We're so glad our team could help resolve the issue and offer advice. Your satisfaction is our top priority—feel free to reach out anytime!
- Kevin & Rivo Team
The customer service team is very helpful and patiently answers all questions with great care. At the same time, I really like their system, as it provides well-structured and excellent member benefits.
Thank you for the wonderful feedback! We're so happy to hear our team could assist you and that you like our system and member benefits. We’re here whenever you need help!
- Kevin & Rivo Team
Our customers really like this app, one of ht best price for the VIP tier function. Customer service is fast and very helpful.
Thank you for the amazing feedback! We're thrilled to hear your customers love the app, and we're happy to provide fast, helpful support. We truly appreciate your recommendation!
- Kevin & Rivo Team
Above and beyond support, thanks Arianne.
Thank you so much! We’re thrilled to hear that you felt supported. It’s always our goal to go above and beyond – don’t hesitate to reach out if you need anything else!
- Kevin & Rivo Team
its a really cool app has a great system for loyalty points
They have the best customer service Arianne really helped me set everything up and had the patience to explain everything to me so i can continue on my own
Thank you for the awesome feedback! We're thrilled to hear you love the app and our loyalty system. It’s great knowing our team was able to guide you through the setup – we’re always here if you need anything!
- Kevin & Rivo Team
Really quick, amazing and thorough customer service whenever I need to reach them. Thank you Abbie!
Thank you for the kind words! We're so happy to hear that our customer service has made a positive impact. If you need help as you explore the app, we're always here for you!
- Kevin & Rivo Team
Excellent customer service, very friendly and informative.
Thank you for the kind words! We're so glad our team could assist you. We’re always here to help whenever you need us!
- Kevin & Rivo Team
