Reviews (1,440)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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fault and errors on every click, the page cannot be saved if making any changes, loading forever.
Easy to use and the customer service has been very helpful! Arianne has been very patient and understanding with everything!
So glad to hear that! Thanks for the kind words—happy we could help and always here if you need anything!
- Kevin & Rivo Team
overall its very good product and customer service is excellent in my experience.
Thank you so much for the kind feedback. We’re thrilled to hear you’re enjoying the product and support. If you ever need anything, our team is always here and happy to help 😊
- Kevin & Rivo Team
Appreciate the support
They were very helpful!
Super friendly and also very responsive :)
We're thrilled the app is easy to use and our customer service was super fast, friendly, and helpful. Your kind words and smiley truly brighten our day—grateful for amazing users like you!
- Kevin & Rivo Team
speedy and accurate diagnosis of the problem we are having. with very clear instructions on how to fix the problem. very happy with the service! Thank you so much! :)
We're thrilled our speedy, accurate diagnosis and clear instructions fixed your issue—your happiness truly brightens our day! Always here to help.
- Kevin & Rivo Team
Rivo has been great so far, they've assisted with any issues I've had in reasonable times! Arianna et al have provided phenomenal assistance throughout our time with Rivo!
We're thrilled Rivo and our support have been phenomenal, resolving issues in reasonable time. Your kind words truly inspire us—grateful for users like you! Always here to assist.
- Kevin & Rivo Team
So far I'm finding it hard to get in contact with their support team. Their app says 24/7 customer support. I find I can only get a response late in the evening, which makes the migration hard when unable to get a response from customer support.
It’s very expensive and has no effect. I want to request a refund, but it’s not loading.
