Reviews (1,440)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Today I simply wanted assistance upgrading the customer limit, and Arianne blessed me with an incredible deal that genuinely made my entire day! This platform is usually extremely helpful and quick to respond, and unlike other apps, they genuinely care about their consumers. Thank you so much! This software was the most beneficial addition to my website, and my consumers love it.
Thank you so much for your wonderful review! We care about customers and aim to provide the best experience possible. Your feedback truly means the world to us, and we're delighted that our app has been a valuable addition to your store. Thank you once again for your support!
- Lea & Rivo Team
We've been using Rivo for years now, wonderful app with decent pricing tiers (a bit pricey at high tiers......). But all-in-all a phenominal rewards app for any size shopify site. And support is always very fast and fantastic.
We are so glad that you're happy with our app and services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉If questions might come up, please let us know so we can immediately help you. Much appreciated, Kevin
Just amazing. I tried installing other loyalty app for my store but it won't install and i spent a lot of time trying to fix installation related problems. Rivo was super easy. installed quickly, configured in minutes and launched within hours.
Support is super responsive and helpful
Thanks for the amazing review! 🙌 Our support team is always here, ready to lend a helping hand 🤝 Let us know if you need anything else.
- Lea & Rivo Team
I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you! I appreciate it so much.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Just coming back to the app. I've had success with it before, now trying to be more deliberate with it, and hopefully generate a lot of sales. Jel helped me re-set up the app, and I appreciate her help. She went above and beyond for me, and saved me a lot of time. Would recommend this app for the customer service alone!!
Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Thanks, Kevin
Been using the rewards app for a year now, and have lots of customers signed up and enjoying the rewards.
Bryan has been most helpful with any questions and things I wanted to do, only problem is I need to move the customers and their points to our new website, and currently there isn't an export CSV way to do this, so we will need to manually input the customers into a CSV form and import them to the new website, which will be time consuming.
Thanks so much for choosing our app and for recommending us! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin
"Excellent app and outstanding support! I was stuck with a saving issue in my admin panel for over a day, and Keveny jumped into the chat and fixed the backend perfectly. He was professional, fast, and very helpful. 5 stars for Keveny and the Rivo team!"
Friendly and responsive Customer support team
Thanks so much! We’re glad you found our support friendly and responsive—always here to help whenever you need us!
- Kevin & Rivo Team
Support it's been super helpful when getting familiar with the app for the first time
Thanks Abbie!
