Reviews (1,440)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

August 31, 2026

La he desinstalado (como marcan las normas de Shopify) y siguen cobrándome. ¿Esto es una estafa?

NAUT
Spain
About 1 year using the app
June 8, 2026

Support is quick and they do a good job answering questions and problem solving.

Bristol Bay Bites
United States
About 2 months using the app
April 30, 2026

It was easy to set up my loyalty and referral programs in the app. I faced some issues that were solved quickly and efficiently by the support team. Until now, I am very satisfied with the results.

Unbount
Lebanon
3 months using the app
July 8, 2026

great app!!!

Dourxi
Hong Kong SAR
2 days using the app
May 28, 2026

Really great customer support experience overall. The team was responsive, helpful, and willing to take the time to clarify my questions around plan features and setup. Abbie in particular was very kind, professional, and solution-oriented throughout the conversation. I appreciated how thoughtful and understanding she was while helping me navigate everything. Definitely left feeling supported as a customer!

The Legal Paige
United States
About 4 hours using the app
May 28, 2026

Bad support availability. I am paying for the plan that says '24/7' human support,' and it has happened twice now that there is no one there, and I get an automated message saying the team will be back in a few hours.

EMENTA
Portugal
9 days using the app
May 20, 2026

I got so much help immediately, in addition to other recommendations, once I began the process to integrate Rivo to my boutique.
Arianne was extremely helpful!

Cactus and Sage A Boutique
United States
About 12 hours using the app
May 20, 2026

Great app! Arianne is a phenomenal customer service agent and went above & beyond for taking care of our store. 100% recommend, and if you get to chat with Arianne, you're in great hands.

Nutrics
United States
3 months using the app
May 17, 2026

Great customer service and super easy to set up! Highly recommend if you would like to reward your customers.

Lawn Tips
Australia
4 days using the app
May 10, 2026

Easy set up- and
Keveny on customer service is amazing!!

Money Makeover Consultants
United States
About 3 hours using the app