Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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great and easy App,
very friendly team..
Jel is a star ...
she helped us a lot :)
Thanks for the wonderful review! We're so glad to hear our app and team have been helpful, especially our star support agent! 😊
- Kevin & Rivo Team
The support I received from Jel was fast, clear, and resolved my issue. She also went above and beyond to make sure that a couple other matters she noticed were addressed as well - which she did NOT have to do. She made it very easy for me to find what I needed and was SO FAST! I have had such great experiences with the support crew at Rivo and can't say enough good things about their promptness and competence.
Thanks for the glowing review! We're thrilled to hear about your positive experiences with our support team. We strive to go above and beyond to ensure your success. Your feedback is truly appreciated! 😊
- Kevin & Rivo Team
I submitted a query about finding customers while using the app as it was not doing this via the customer email. Abbie replied within a short period of time giving me an alternative option to search via customer name which solved the problem.
Thanks for your kind words! We’re glad our prompt response and guide were helpful. We’re here if you need anything else! 😊
- Kevin & Rivo Team
I've had nothing but stellar service since purchasing Rivo. The app is incredible but the customer service is Stellar! Pete handled my issue extremely fast, was polite and overall a pleasure to work with. He suggested things that will help my page as well. Thank you so much!
I highly recommend this app!
Thank you for the glowing review! We're thrilled you're loving Rivo and had such a fantastic experience with our support team. Your recommendation means the world to us—always here to help! 😊✨
- Kevin & Rivo Team
Bryan was very helpful in verifying my custom domain promptly!
Thank you! We're so glad we could help resolve your issue quickly. Your recommendation means a lot to us! 😊✨
- Kevin & Rivo Team
Pete was very helpful and the Rivo Loyalty Apps are easy to set up. So far I am satisfied with the app.
Thank you! We're thrilled to hear you're finding Rivo Loyalty Apps easy to set up and helpful. Let us know if you need anything—always here to support! 😊✨
- Kevin & Rivo Team
Bryan's support was very much appreciated! Responsive and friendly, helped us out with a subtlety with our theme extension.
Thank you! We're glad our support could help with your theme extension. Always here to assist with responsive and friendly service! 😊✨
- Kevin & Rivo Team
The app is super easy to use. Pete was supper efficient on what I need help with also went above and beyond give me some advice on how to improve my website !
Thank you for your kind words! We're thrilled you found the app easy to use and had a great experience with our support team. Always here to help and share tips! 😊🚀
- Kevin & Rivo Team
Amazing Support with Bryan. Fast and supportive!
Thank you! We're thrilled to hear you had an amazing experience. Always happy to help! 🚀😊
- Kevin & Rivo Team
Rivo's interface for setting up the specific points and referral programs was clean and pleasant to work with. I had some queries, and Paul from Rivo got back to me quickly. He was an excellent help
Thank you for your feedback! We're thrilled you enjoyed Rivo's interface and had a great experience with our quick and helpful support. Always here to make things easier for you! 😊🎉
- Kevin & Rivo Team
