Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Quick a easy support from Pete. Great app with a lot of potential.
Thanks for the awesome feedback! We're glad you had a quick and easy support experience. Excited for you to unlock the app's full potential! 🚀😊
Kevin & Rivo Team
Support is great, app works well!
Arianne was super helpful to support on fixing the site not showing.
Thanks for the feedback! We're glad you're enjoying the app and had a great experience with our support team. Always here to help! 😊
Kevin & Rivo Team
So far, so good. Pete was very helpful and respectful.
That's great to hear! We're glad you've had a positive experience so far. Thanks for the feedback! 😊
Kevin & Rivo Team
Arianne was amazing! So kind, helpful and patient. She is very knowledgeable and really saved the day with the help she gave me…and I’m not very techy so her help was very much appreciated.
Thank you for the kind words! We're so glad we could help and make things easier for you. Techy or not, we've got your back anytime! 😊
Kevin & Rivo Team
Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!
Amazing! We're so glad Rivo stood out for you and that our support team could make things easier. Best of luck with your launch—we're here whenever you need us! 🚀
Kevin & Rivo Team
ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing
Wonderful! We're glad our support made things easy and comfortable for you. Thanks for sharing your positive experience!
- Kevin & Rivo Team
Paul was very helpful! Amazing app!
Thanks for the awesome feedback! We're glad you found our support helpful and are enjoying the app!
- Kevin & Rivo Team
Bryan was very helpful and informative!
Wonderful! We're glad our support team could assist you effectively. Thanks for your feedback!
- Kevin & Rivo Team
I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!
We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us!
- Kevin & Rivo Team
Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!
Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊
- Kevin & Rivo Team
