Reviews (1,442)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Rivo has been incredibly user-friendly and efficient. The support team, especially Bryan, provided invaluable assistance during our setup, ensuring a smooth and seamless integration.
We're thrilled that you found Rivo user-friendly and our support team helpful during your setup. Thanks for choosing us, and we're here to assist you anytime you need further help!
- Kevin & Rivo Team
Customer service is great! Arianne was an amazing help, she was very responsive, knowledgeable and really kind. I'm really looking forward to using this app
Thanks for the great feedback! We're thrilled you had an amazing experience with our support team and are excited for you to dive into using the app. 😊
- Kevin & Rivo Team
Dan was quick to help out and was able to do everything ai requested. It was done so fast. Very impressed.
Thanks for your awesome review! We're thrilled to hear you had a great experience. If you need anything else, just give us a shout!
- Kevin & Rivo Team
Arianne was very helpful in onboarding!
Glad to hear your onboarding went smoothly! Thanks for sharing your experience. 😊
- Kevin & Rivo Team
it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job
Great to hear you had a positive experience and all your doubts were cleared! Thanks for the awesome feedback! 🌟
- Kevin & Rivo Team
Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!
So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊
- Kevin & Rivo Team
Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.
Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟
- Kevin & Rivo Team
Abbie was helpful! Removed the branding as promised, and helped me create a custom favicon. I'm excited to start using Rivo now!
Great to hear you're set up and excited to start using Rivo! Thanks for the shoutout—we're here to help whenever you need! 🌟
- Kevin & Rivo Team
Super fast answers, and excellent real time assistance.
Thanks for the awesome feedback! We're glad you enjoyed the fast and real-time assistance. Here whenever you need us! 🌟
- Kevin & Rivo Team
My experience with Arianne and the entire team has been great, always helpful with timely replies and they really do seem to care about their customers. The integration has been a breeze to set up speaking as one who has got minimal coding experience.
We're so happy to hear about your positive experience with our team and the easy integration! Thanks for sharing your thoughts. We're here to help anytime you need us! 🌟
- Kevin & Rivo Team
