Reviews (1,442)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Excellent customer service! Abbie has been very helpful. I've just started using the app, and so far, everything is working smoothly.
Great to hear that you're off to a smooth start! Thanks for shouting out our support team. Here if you need us as you continue exploring!
- Kevin & Rivo Team
The app is excellent, easy to set up, and has fantastic customer service. Thank you, Paul, for your assistance, quick responses to my inquiries, and for helping me maximise the application's potential.
Thank you for your wonderful review! We're thrilled you find the app excellent and our service helpful. We're always here to assist and support you! 😊
- Kevin & Rivo Team
I really like this plugin. The customer service team responds to messages very promptly and enthusiastically. Any problems can be solved immediately.
Thank you for your review! We're thrilled to hear you like the plugin and our prompt customer service. Here to help anytime! 😊
- Kevin & Rivo Team
Abbie was fast, friendly and went the extra mile. You don’t see that often in service support. Thank you!
Thank you for the kind words! We're so happy to hear our team could go the extra mile for you. 😊
- Kevin & Rivo Team
She was great to speak to, friendly and resolved my issues in a matter of minutes! KEep up the great work
Thanks for the awesome review! We're so glad we could help you quickly and made the experience friendly. We’ll keep up the great work! 😊
- Kevin & Rivo Team
It was easy to get the information I needed. Stellar service.
Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊
- Kevin & Rivo Team
So far the team has been really helpful and quick to respond! Thanks!
Thanks for the kind words! We're so glad to hear our team has been helpful and responsive. We're here whenever you need us! 😊
- Kevin & Rivo Team
Rivo is very concise and efficient, and their customer service is very responsive, especially Dan. Rivo is top-notch in terms of both price and product quality.
We're so glad to hear Rivo helped boost your orders and that you found our customer service helpful! Thanks for the fantastic feedback. 😊
- Kevin & Rivo Team
Excellent customer service with Bryan. Thanks a lot for clarifying my questions.
We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊
- Kevin & Rivo Team
Paul was of great help. Great response and feedback
We're glad to hear you received great help and feedback! Thanks for the wonderful review. 😊
- Kevin & Rivo Team
