Reviews (1,442)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
Refine
-
By rating
Arianne was great, and helped me with a variety of topics. Thanks to her, I'm comfortable and confident with my loyalty program set-up.
We're so glad to hear you're comfortable and confident with your loyalty program setup! Thanks for the great feedback. 😊
- Kevin & Rivo Team
good app and the support is good, give me nice tips for my store
Thanks for the feedback! We're glad you found the app and our support helpful with tips for your store. 😊
- Kevin & Rivo Team
Thank you Pete for welcoming me to the app and helping get me started immediately. The promptness is outstanding and communication was very clear! Thank you!
We're thrilled to hear you felt welcomed and supported right from the start! Thanks for the great feedback on our promptness and communication. 😊
- Kevin & Rivo Team
Great app, has awesome features for the pricing, and some of the best support I've seen! Thanks especially to Pete and Arianne for all the help in setting up and super quick support replies!
We're glad you're enjoying the app and our features! Thanks for the shout-out to our support team. We're always here to help! 😊
- Kevin & Rivo Team
Thank you Pete,
You are awesome buddy. As a older guy learning new concepts and apps can be difficult but the more work I put in the better the end result. Pete just helped out so much this morning and didn't once make me feel like I didn't belong. Mickey b
We're so glad to hear that we could help make your learning experience positive and supportive! Thanks for the awesome feedback, and you absolutely belong here! 😊
- Kevin & Rivo Team
This is a great app with some minor quirks. However, there was always a workaround to do what I wanted. The support team is amazing. Annie, Abbie, Pete did a wonderful job and are quick to respond to any questions or concerns,
We're glad you're enjoying the app and found our support team helpful! Thanks for your great feedback and patience with the quirks. 😊
- Kevin & Rivo Team
Arianne was quick and efficient with my inquiry
We're glad to hear your inquiry was handled quickly and efficiently! Thanks for the feedback! 😊
- Kevin & Rivo Team
Thanks to Paul make our works more easy and smoothly. This app such a good additional for your website and makes your website step ahead!
We're delighted to hear our app is making your work smoother and advancing your website! Thanks for the fantastic feedback! 😊
- Kevin & Rivo Team
Dan in the support team was great today solving a code and design issue - very responsive, efficient and knowledgeable. All sorted, thank to him!
We're excited to support you through your integration with Rivo! Thanks for your kind words, and we look forward to seeing your business grow. 😊
- Kevin & Rivo Team
Stellar customer service and very, very helpful! I do judge these apps by the customer service provided. I think we're going to be long-term partners.
Looking forward to a long and successful partnership. Thanks for your trust in us! 😊
- Kevin & Rivo Team
