Reviews (1,443)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

May 28, 2023

Great Service and knowledgeable. I enjoyed working with her and plan to keep the app on my site for good.

Gold Banner Beauty Products
United States
1 day using the app
Rivo replied May 29, 2023

Thank you for sharing your experience! We're thrilled to hear that you found our support helpful. We appreciate your support and look forward to continuing to provide you with a valuable help for your site. - Lea, Rivo Support Manager

September 3, 2021

This app has increased sales for our online store. I would like to see more custom options for the button.

Roth's Pretzels
United States
7 months using the app
Rivo replied September 3, 2021

Thank you so much for the review, Roth's Pretzels! 🙂 We would love to hear your thoughts and feedback in further detail regarding the additional custom options for the button. Just send us a quick message at feedback.boosterapps.com and we can send it over to our development team. All the best, Kevin

October 6, 2021

Customer service is amazing. So far it has everything I was looking for. Will continue to explore the app.

Fourfeels
Canada
1 day using the app
Rivo replied October 6, 2021

Thank you for the wonderful review! We are here for you anytime. 😊 Best regards, Kevin

Edited November 22, 2021

This is the best rewards program that I have found for my Shopify store. They also have very great service.

Cherry Monkeys, Inc
United States
24 minutes using the app
Rivo replied November 23, 2021

What a wonderful review! 🤩This made our day! Thank you so much for the 5 stars and for your kind words! Cheers, Kevin

January 7, 2022

Support is great, everything seems to work well so far. No complaints. Now I need to get to 100 characters

U-tools
Canada
About 3 hours using the app
Rivo replied January 7, 2022

Thank you so much for leaving a review, U-tools! 🙂 If there's anything we can help with, just let us know anytime. Happy to help out in any way we can. All the best, Kevin

September 19, 2022

Abby was kind patient and incredibly helpful. There is no waiting and you recieve immediate responses. wow

Detail Goodies
United States
Over 1 year using the app
Rivo replied September 20, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin

November 7, 2022

I had questions about the rewards program and they were quick to respond. They were very nice and helpful.

J & M Designs LLC
United States
5 days using the app
Rivo replied November 8, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

Edited December 7, 2022

Arianna helped me out and went above and beyond to give me the best experience and help! Thank you so much!

Dawnï Lou's Closet
United States
17 days using the app
Rivo replied December 7, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

December 14, 2022

Mica was super helpful and assisted me much faster than expected. Mica made this process super easy for me!

Stash Candle Co.
United States
1 day using the app
Rivo replied December 14, 2022

Thanks so much for your kind words and 5-star review! We are here for you anytime you need us. Best regards, Kevin

August 31, 2021

it is very easy to install and quite straight forward to use! The support team is very helpful all the time.

OOLIOS Frozen Foods Online Shop
United Kingdom
3 months using the app
Rivo replied September 1, 2021

Thank you for the wonderful review! We are here for you anytime. 😊 Best wishes, Kevin