Reviews (1,443)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

January 26, 2022

Amazing app, perfect for what we are looking for. Plenty of ways to earn and to reward our customers. Happy

The Vape Escape Wales | Darth Vaper Wales
United Kingdom
About 21 hours using the app
Rivo replied January 26, 2022

Excellent! So glad you are happy with our app! 🙌 Feel free to reach out to us anytime if you have any questions or if we can help in any way. Best wishes, Kevin

February 10, 2022

great customer support. This App is the most complete and convenient. Easy installation and easy integration

Beauxury-Milano
Italy
2 days using the app
Rivo replied February 10, 2022

Excellent! It's music to our ears that you are happy with our app and support! Thanks so much for the 5-stars! 🤩 All the best, Kevin

February 28, 2022

Perfect customer service. I was helped quickly and adequately. Quick and friendly responses. Very satisfied

don't waste culture
Netherlands
13 days using the app
Rivo replied February 28, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

February 28, 2022

Awesome app, they always answer your questions on the chat and make upgrades to help you start. I recommend!

Innovacils
Canada
About 18 hours using the app
Rivo replied February 28, 2022

Thank you so much for the 5-Stars and for recommending us! We're so glad you love our app and customer support. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

April 30, 2022

The awesome app offers a lot for a free version and the team is amazing:) speak with them and you'll see :)

JustSmoke.Me
United Kingdom
3 days using the app
Rivo replied May 2, 2022

Amazing! Thank you so much for the wonderful review and sharing the word about us! 🙌 Cheers, Kevin

May 5, 2022

I just had a chat with Betty, and she was extremely helpful, well done Betty. Keep going Rivo team.Thank you

Enet Images
Greece
1 day using the app
Rivo replied May 5, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

July 17, 2022

just started but so far it's very easy and intuitive. Set up was quick and it sure seems to do what I want.

Racing Additives
United States
About 2 hours using the app
Rivo replied July 18, 2022

Thank you for the awesome 5-star review! We really appreciate you using the app. 😊 Best regards, Kevin

May 22, 2021

Love the simplicity of this app and the easy set up. This app does exactly what we need it do and we're glad.

My Good Protective Sis
United States
3 days using the app
Rivo replied May 24, 2021

Glad you love our app, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊Best wishes, Kevin

December 7, 2021

have been using for few months, so far quite happy with the app, easy to set up; great & responsive support.

OMNIYACHT
Singapore
8 months using the app
Rivo replied December 8, 2021

We are so glad you've had a positive experience using our app so far! Thanks so much for the fantastic feedback and 5-star review! 🎉 Cheers, Kevin

December 21, 2021

super easy to install and the support is out of this world. value for money is also unmatched vs alternatives

Supps Central
United States
About 15 hours using the app
Rivo replied December 21, 2021

Excellent! It's music to our ears that you are happy with our app and support! Let us know anytime if there's anything else we can do to help. 🙌 Much appreciated, Kevin