Reviews (1,439)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

March 16, 2022

Great service of Arianne, good job! Helped me with installing the app, translate it and also being really kind!

Maximeslifestyle
Netherlands
About 1 hour using the app
Rivo replied March 16, 2022

Thanks so much for choosing our app! We are so glad that you are happy with our customer service. If you have any questions or if we can help along the way, feel free to reach out to us anytime. Much appreciated, Kevin

June 4, 2023

Smooth and easy! I was helped and they made it super simple and they also recommended more to expand my store!

EDGE/BEAUTY
United States
3 days using the app
Rivo replied June 5, 2023

Thank you for sharing your experience with us! We always strive to help our customers in any way possible and we're glad our recommendations helped you expand your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

February 26, 2021

I used this app to add a customer rewards program to my website. It was easy to install and it works perfectly!

Leshay Candles
United States
About 12 hours using the app
Rivo replied March 2, 2021

Thanks so much for the wonderful review! 🎉 All the best, Katherine

June 7, 2021

we love this app! It has helped drive in customers and gave incentive to shop, I would recommend this to anyone

Simply Devine Gifts and Decor
United States
21 days using the app
Rivo replied June 7, 2021

We're so glad you love our app! Your positive feedback and review mean the world to us, thank you so much! 🤩Cheers, Kevin

July 2, 2021

Great app has a lot of features and they're adding more features regularly. Can't fault it, highly recommended.

MajorCrafts
United Kingdom
15 days using the app
Rivo replied July 2, 2021

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and spreading the word about us! We're always striving to top your expectations and love the feedback! Cheers, Kevin

July 19, 2021

Great app and support. Awesome, and in my opinion the best between other on the same category! Totally recomend!

Oleumvitta
Brazil
10 days using the app
Rivo replied July 20, 2021

Thanks so much for the positive feedback and for recommending us to the community! 🚀 We are here for you anytime you need us. Cheers, Kevin

July 23, 2021

I had some issues with setup and James D provided awesome support and was super friendly and helpful. Thank you!

What The Mutt
Singapore
About 1 hour using the app
Rivo replied July 23, 2021

This review made our day! 🙌 Thank you! If you need anything at all, just let us know. Best wishes, Kevin

April 16, 2022

Lance, was awesome and a great help. The customer service here is awesome. Thank you everyone for all your help.

KJ’s UNIQUE BATH AND BODY
United States
1 day using the app
Rivo replied April 18, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

April 24, 2022

Customer service was great and everything is working smoothly thus far. Can't wait to see what this app will do!

KINctd.
United States
7 days using the app
Rivo replied April 25, 2022

We truly appreciate the 5-Star review! These reviews make our day here. If you have other questions or experience issues along the way, just let us know. 😃 Best regards, Kevin

November 28, 2022

I love everything in this app. Customer service is above and beyond. Arienne gave me an excellent service today.

Mia's Handmade Creations By Lisa
United States
Over 1 year using the app
Rivo replied November 28, 2022

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin