Reviews (1,440)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

June 15, 2023

Great app - especially for free. Support are amazing and the app is the best around. Would 100% recommend this.

Guernsey Flowers by Post
United Kingdom
2 days using the app
Rivo replied June 15, 2023

We're thrilled you're enjoying our app and services and are willing to recommend them to others. Thank you for the fantastic review! - Kevin

Edited March 7, 2021

It was very simple to set up. We are hopeful to increase sales and loyalty.
Thank you for creating this app!
SPUN

Spun
United States
43 minutes using the app
Rivo replied March 9, 2021

Thanks so much for the 5-Star review! If you have any questions or if we can help along the way, feel free to reach out to us anytime. 🤩 All the best, Katherine

April 19, 2021

This application is perfect, easy to use and very functional. Great. Recommend. Indispensable in an online store.

Stamps Mall
Romania
About 2 months using the app
Rivo replied April 20, 2021

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Katherine

September 26, 2021

Great IT support for the app so far. Did not use the app yet. Will update with a new review once we used the app.

quirkitrendz
Canada
5 days using the app
November 30, 2021

Easy to setup and the support team is responsive, they resolved our issue in a timely manner. Highly recommended!

wigisfashion-au
Hong Kong SAR
7 days using the app
Rivo replied November 30, 2021

We are so excited that you are happy with our app and support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Much appreciated, Kevin

December 14, 2021

helpful!!!!!!!!!!!!!!!! i recommend it to all of you guys.
why is it have a minimum characters?
ohhhhhh great app

Tirrinia Store
United States
About 3 hours using the app
Rivo replied December 14, 2021

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🙂 Best regards, Kevin

December 17, 2021

Great for customer rewards and programs. Easy to set up the program and the support is extremely fast if needed.

NC Blade
United States
About 1 month using the app
Rivo replied December 17, 2021

Glad to hear you are liking the app so far. 😊 Thank you for the 5-star review, and we appreciate you using our app. Cheers, Kevin

February 2, 2022

Easy to set up and support is very fast. We use the free version and you can still customize the text and colors.

BrownCastle Games
United States
4 months using the app
Rivo replied February 2, 2022

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩 Best regards, Kevin

August 2, 2022

Thank you for the helpful and fast reply. Looking forward to use the app. Seems easy and straightforward so far.

PolyTEAK
United States
About 3 hours using the app
Rivo replied August 3, 2022

Awesome! Thanks so much for the 5-Star review! Best regards, Kevin

November 1, 2022

I use Rivo's other apps and have been happy, so I'm expecting more of the same with this. Great customer service!

Fundamental Magick
United States
About 1 hour using the app
Rivo replied November 2, 2022

Wonderful! 🎉We greatly appreciate you using our apps, and we are always here anytime you need us. Thank you so much for the positive feedback! All the best, Kevin