Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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So far, I only have great things to say. Customer service is great. Every rep that I have spoken to has been very friendly and helpful. Would totally reccommed.
What a wonderful review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Kevin
I just launched the app and I needed some help with the setup. Abbie was great! She helped me very quickly and she was great to talk to. Great customer service!
We're so happy that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be pleased to lend our hands anytime. 😃 Thanks, Kevin
We haven't launched the app yet, but the support from Abbie has been PHENOMENAL and I already trust we are in great hands with Rivo. Can't wait to launch soon!!
Thank you so much for the wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
We started this on a pilot basis and early results are encouraging. The support desk (Mica) was very helpful in getting to know about doubts and resolving issues
Thank you for taking the time to leave a review. We're glad that you had a positive experience with our service. If there's anything we can do to improve your experience, please don't hesitate to reach out. We value your feedback and want to ensure that we're providing the best possible service to our customers.
All the best, Kevin
the app is very promising with good tactics for acquiring loyalty points
the customer support is excellent by the way they were super friendly and very helpful
We're thrilled that you find our loyalty point system promising and effective. We greatly appreciate your business and your feedback, and we look forward to continuing to serve you in the future. Please don't hesitate to reach out to us if you need any further assistance.
Cheers, Kevin
Great customer service, I recently installed Rivo loyalty & referrals after having a great experience with the pop ups app. Big thanks to Paul who helped me out!
Thank you for using our apps! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us.
Cheers, Kevin
This is one of the best rewards apps we've used and the customer support (from Abby) was absolutely phenomenal! Can't say enough good things about this company :)
We are so happy you are loving our app and support! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Great Rewards/Loyalty app. Super responsive customer support. Very professional, kind and helpful. App looks sharp. I appreciate your offering it. Thanks so much.
We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin
One of the best support ever! Mica went above and beyond, not only sorted things out for me, but took care of issues i wasn't even aware of ! Cannot thank enough!!
Thank you so much for your feedback! 🙌 It means the world to us. We're always here to go the extra mile for our customers, and it's great to hear that we surpassed your expectations! Thank you for choosing Rivo 💙
- Lea & Rivo Team
I just started using this app and it's great so far. It has everything I'm looking for. The tech support is GREAT. Almost instant and they know what they're doing.
We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! If you have any questions or issues along the way, please let us know! Much appreciated, Kevin
