Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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The customer rep helped me more than I had asked for. They even provided suggestions and went out of their way helping me. I am very happy with the chat service. Thank you!
So happy to hear that our support team exceeded your expectations! 🎉 We always strive to go the extra mile and provide helpful suggestions! Thank you for your kind words, they mean a lot! 🙏
- Lea & Rivo Team
super helpful customer service! It's exactly what we are looking for and we are very satisfied with its performance. The VIP tier program is very useful and very easy to use.
We are so glad to hear that you are satisfied with our app and customer service. 😊 If you have any questions or issues along the way, please let us know. Best regards, Kevin
Very attentive and personable!! It felt great not talking to a bot! Thank you to Pete!! Pete made sure I had everything I need to properly operate this app!! Thank you Pete!!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Excellent service, I'm in the process of integrating all Rivo's apps into my store. I feel comfortable in doing so because I know support is there to help me. Thanks Arianne!
Thank you for sharing your experience with us! So happy to hear that you're finding our apps easy to integrate into your store. We appreciate your trust and can't wait to see your successful store with our apps! - Lea, Rivo Support Manager
So far so good James was verify helpful and quick to answer all of my questions I had on how to remove branding and he also enable my account for me. Thanks for all your help
Thanks so much for the 5-stars! If there's anything else we can do, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin
Abbie was so helpful, diligent and amazing. Instructions were clear and everything overall was a very pleasant and easy experience. Thank you Abbie for being so excellent! Xo,
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Loving this app! It meets our exact needs for a loyalty program. Great customer service and very easy to set up. The features are great and well thought out. Highly recommended!
Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩We are always happy to help in any way we can! Cheers, Kevin
Great reward program with many customizations. Perfect for small shops but also for bigger ones. Support is terrific. Absolutely the best support I have had with any app maker.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin
The app is easy to use and relatively straightforward. It also does what it says it does. Customer service was incredibly fast and helpful. I think I'm going to stick with them.
It's music to our ears that you are happy with our app and services! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Incredible service from Paul and strong app functions. Settings are easy to understand and use and Paul helped me with many details, really helpful. Will try more Rivo apps soon
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin
