Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Does exactly what is says on the tin. Very easy to set up, personalise and integrate. Attentive developers too, that follow up and ensure everything is working properly for you.
Thank you so much for the thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine
This app seems to have all the features I need, and is pretty generous with the free plan. Support is also one of the best I've dealt with - real person chat versus email ticket.
Wonderful! We are super excited to know that our app has all the features you were looking for! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin
Maria went above and beyond to satisfy my request today! A simple question I had, and she earned a forever customer by her professionalism, communication and kindness! Thank you!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.
Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! 🎉 Best regards, Kevin
Great app for offering customer loyalty rewards. Live chat is amazing and has helped with any issues I have had. Constantly being improved and updated. Would highly recommend :-)
So happy that we're able to help you with your concern. 😄 Thanks for the 5-stars and for recommending us to the Shopify community! If you need further help along the way, please let us know. Cheers, Kevin
Great customer service, the product is easy to use. I only wish you could upgrade the free program to change branding on the widget. But, overall great experience and cool people!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
App is awesome! At a fraction of the cost that other apps charge you an arm and a leg for. Support is even better. Def the best rewards and referrals app on the shopify eco-system.
Thank you so much for your honest and thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team is always here to help. Much appreciated, Kevin
Great customer service. Ryan was amazing! I am new to the app and so I wasn't too sure how it all worked. Spoke to Ryan and he was very helpful and quick at answering questions. :)
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 All the best, Kevin
Super easy to use and customise, even on the free version. I had some help from Mica who was awesome and gave lots of great tips which were personalised to our store. Great start!
Thanks for sharing your experience with us! So glad to hear that you found our app easy to use and that our team was able to give you personalized tips. We're here to help you every step of the way! - Lea, Rivo Support Manager
Rivo has a great support team! Lance is the support who helped me, and he was very helpful and answers all my questions clearly. App is also great as well. Works great and looks great!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
