Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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We haven't officially kicked off this app yet - but I will say that the customer support has already been amazing! I've never had anyone as responsive during the setup process (James - you rock!).
Wonderful, thanks so much for choosing our app! 🙌 Your positive feedback and 5-star review are very much appreciated! If you have any questions, please feel free to reach out to us anytime. We are always here and happy to help. Best regards, Kevin
Very user friendly. Wonderful costumer service, they go above and beyond. I had a couple of problems and they solve them and offered extra advice on things that were important to me and my clients.
We strive to go above and beyond to ensure our customers are happy with our product and service. We are glad that we were able to solve your problems and provide you with extra advice that was important to you and your clients. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help and provide the best possible experience for our users.
All the best, Kevin
Great app & fantastic support. There are some things I would like adding but it looks like they are in development. It does encourage repeat orders with our regulars & it is a great marketing tool.
We are so glad you love our app and services! 🤩 I'm happy to say that we do have more features coming down the pipeline very soon for this app! Thank you so much for the 5-star feedback. Best wishes, Kevin
Really great app - it has an easy to use interface and does what I need it to.
Additionally, their customer service and support is exceptional. They really go above and beyond to support their users.
So glad you are happy with our app and thank you so much for the 5-star review! If any other questions come up or if we can help along the way, feel free to reach out to us anytime. 🙌 All the best, Kevin
Easy to setup, customer service is responsive, if only they allow more reward types in the free programme so we can try out which features our customers like before deciding to upgrade the programme.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin
Full of features and great value + a super helpful team. Working with James and Jeff to get everything setup and then Arianna with chat support as well. They go above and beyond to help you succeed.
Thanks for your positive review! It's great to hear that you found our service to be of great value. We're thrilled that our support team was able to provide you with excellent help. Our team is committed to helping you succeed, and we appreciate your business!- Lea, Rivo Support Manager
I just installed it. But the set up was already pretty easy and the support is awesome. They are always ver helpful. I am keen on working with it. They help pretty fast. Analytics are nice. All good.
Hey, NO BULLSH!T Team!
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about, or are there any questions that we can help answer? Feel free to reach out to us at support@boosterapps.com and we would be happy to assist.
Much appreciated, Kevin
Abbie was probably one the most helpful people I have ever came across! She went above and beyond! Helped me finish the overall look of my site. That means alot to me. Thanks again for the awesome app!
What a wonderful review! ✨This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Cheers, Kevin
Just signed up and haven't used the app's features yet, but I am at least pleased with how easy it was to set-up and the awesome assistance I received from Vicky to make sure I was set up for success!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
I am still new to Rivo, but so far the customer service is amazing, specially Pete. He took the time to check the my set up and give me tips on how to best adjust my points/rewards for my price point.
Thanks so much for using our app and for the great review! 🌟 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin
