Reviews (1,441)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

August 19, 2021

I used this app as an experiment not knowing the real worth of the program but it is a great App and too easy to work with, good support as well. keep it up, guys. just need more customization with the buttoon

ahhaaaa.com
India
17 days using the app
Rivo replied August 19, 2021

Thank you for taking the time to share your thoughts and feedback, ahhaaaa.com! Please feel free to contact us to express any further details about the button customization at support@boosterapps.com. All the best, Kevin

July 6, 2023

Had an easy time setting up the app and had great help & support from a support member (Mica). From what I've seen this app is straightforward and easy to set up / use so I'm glad to have come across this app.

ShopAnimeStyle
United States
About 8 hours using the app
Rivo replied July 6, 2023

Thanks so much for your review! Our goal is to make things a breeze and easy for our customers. We're so glad you found our app helpful! 🎉 Feel free to reach out if you need anything else.
- Lea & Rivo Team

October 15, 2021

The support is extremely reactive and helpful. The installation is smooth and easy. Really good app for the price and features. Would need some feature need to be added, otherwise I don't regret to use this app

Addictalash
Australia
4 days using the app
Rivo replied October 15, 2021

Excellent! 😊 It's music to our ears that you are happy with our app! Your review is very much appreciated! If you have any questions or concerns regarding the app and its features, just let us know! We'll be happy to assist you anytime! Thanks, Kevin

June 2, 2022

Thank you so much, Arianne, for all the assistance using the app. Looks amazing so far and I am not worried about the future issues because everyone at rivo seems genuinely pleasing to talk to with any issues.

BM25.com
United States
About 5 hours using the app
Rivo replied June 2, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

January 5, 2023

Customer service personnel Paul was extremely accommodating, quick response and delivered more than what I asked! I love the app, it gives additional incentive for people viewing the store to leave their email

Hone Aroma
Singapore
Over 1 year using the app
Rivo replied January 5, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 12, 2023

Overall a great app, with terrific customer service. However limited integrations with other apps I use, and getting the functionality I needed, involved being upgraded to levels that were not affordable for me.

ForWhiskeyLovers.com
United States
3 months using the app
Rivo replied January 17, 2023

Feedback like this helps us consistently improve our customer experiences and gauge what we're doing right and where we can make adjustments. I have sent over your feedback to our product team. Best regards, Kevin

Edited March 29, 2021

Really simple to edit, do what you ask and above all totaly FREE = Best app for loyalty program ! Fully (almost!) customizable and great great support team who answer to your questions really quickly ! Five stars !

Les Frères CBD
France
About 2 months using the app
October 6, 2021

This app has been so useful and helpful.
It is easy and fast to use.
A special mention to Mary who has been so patient and helpful in answering my questions time to time.
Thank you once again for being awesome Mary

Sacred Destiny
Singapore
20 days using the app
Rivo replied October 6, 2021

Excellent!✨ It's music to our ears that you are happy with our app and customer service! Your praise in your 5-Star review is very much appreciated! All the best, Kevin

Edited April 27, 2023

Jel was amazing and fast at helping me out. I am so thankful I got her to assist me I will recommend the app and Jel as well for her excellent customer service. Thank you Jel for all your help and your suggestions.

FOR HER FASHION
United States
About 6 hours using the app
Rivo replied April 27, 2023

Thank you for the awesome review! We are glad to hear that Jel was able to help you quickly and that you had a great experience with our app. We appreciate your recommendation and hope to chat with you again soon! - Lea, Rivo Support Manager

May 22, 2023

Really really impressed with this app so far! Great free version features whilst we get set up as a small business. Looking forward to growing our website with Rivo. Great customer service from Pete at Rivo also!

Bimble Design
United Kingdom
About 20 hours using the app
Rivo replied May 22, 2023

Thank you so much for your kind words, they truly mean a lot to us! We're so glad to hear that you're enjoying our app. It's our mission to empower businesses to succeed, and we can't wait to see your website grow with Rivo. - Lea, Rivo Support Manager