Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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I'm using the free plan and so far I am loving how it looks. Customer service is also friendly and quick in response. Will update the review once my store is operating publicly. Thanks for the excellent service Rivo!
Glad you are loving our app and customer service! 😊 Thank you so much for the 5-Star review. If you have any questions or need assistance along the way, please let us know. Cheers, Kevin
This app is easy to use/set up and generates brand loyalty. Their customer service is the best. They go above and beyond to support not only the app but your business. Abby helped me last and she was super resourceful.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
This is by far the best and easiest to use loyalty program app, as it has everything that you need to create the best program that suits your online store. Also their customer support is top notch! They reply instantly.
This review made our day! ✨ Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
We love it. Support is amazing. We are a little start up team with some coding knowledge. But they solved everything in minutes. Would suggest this app for everyone who knows how to upsell and build community. Thanks Rivo.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Was helped by Mica and Abbie, who was very nice and helpful. Good app so far and looking forward to seeing how it can grow our business. Would recommend to others looking to add a nice loyalty program for their customers.
We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out.
Best regards, Kevin
Based solely on my encounter with Abbie, I'm already a fan. She was super helpful and sweet. I can't wait to get Rewards activated so I can update my review. So far, set up seems pretty straight forward. Thanks again Abbie!
What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Kevin
I used this app to manage our referral program. Setting up was easy and the support was able to extend the trial and offer a premium feature to try out - just what we need to find out if the app is the right fit. Thank you.
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If you need anything at all, feel free to let us know. All the best, Kevin
Outstanding customer service from James! Love the chat feature on the app which instantly connects you to someone. My question was answered in 60 seconds. No more waiting 1-2 days for someone to get back to you. Thanks guys!
Thanks so much for leaving a feedback, Stoner Wishlist. 😊 We love seeing our customers happy, so we try to give you the best possible support. If there's anything else we can be of service, please don't hesitate to let us know! All the best, Kevin
I had a excellent experience today with Pete he cud not of been more kind and helpful Im 100% satisfied with the customer service i received and am super excited to get to use all the great looking features this app has to offer!!
Your feedback has made our day! 🤩 We're so glad you had an excellent experience with our services. We take pride in delivering exceptional work and providing outstanding customer support. Thank you for choosing us and for sharing your thoughts.
Much appreciated, Kevin
This app is easy to use and I touched base with Mica on their support team. Let me just say wow! Friendly, patient, helpful and knowledgeable! Definitely a great app with the support staff to follow! You can colour us impressed!
So glad to hear you found our app easy to use and had a great experience with our support team! 🎉 Thanks a bunch for the feedback, you've definitely brightened our day! 💙
- Lea & Rivo Team
