Reviews (237)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty and referral app reliably boosts sales and repeat purchases, with some calling it essential after years of use. Customers enjoy earning points and rewards, driving signups, redemptions, and referrals that grow email lists and social followers. Merchants like the flexible reward options, clean interface, clear ROI tracking, and stable long‑term performance. Support is described as responsive and proactive with setup, migrations, branding, and translations.

June 2, 2021

I needed a basic loyalty program, and this app has helped me to get it running the same day I installed it, the only downward I have seen is that it slowed the speed score of my store by 3 points

Ámbar Café Especial
Mexico
16 days using the app
S Loyalty replied June 6, 2021

Thanks for your review. We care about our app quality. My colleague has reached out to you for more information by email.

January 18, 2017

We've been using S Loyalty for a while now and our customers love it. A great add-on to our Shopify store at a very reasonable cost. Highly recommended. Customer support is responsive and professional.

Laughinglambfibers
United States
12 months using the app
July 10, 2019

Amazing app, very easy to install / setup thanks to the good instructions and nice design. We also love the integrations possibilities with other apps and the multilinguage function that is working perfectly. Highly recommended.

Lahco®
Switzerland
2 months using the app
November 16, 2018

S Loyalty ROCKS!!! I've been a customer for over 2 years. Not only our Ohlolly Rewards program by S Loyalty runs smoothly & effectively, the support/customer service is always prompt and helpful when we need help (new theme, etc.). Thank you!

OHLOLLY
United States
Over 2 years using the app
S Loyalty replied March 11, 2019

Thank you for your long time support, it means a lot to us! We care about our merchants and it's our promise to provide support as soon as possible.

August 27, 2020

The App itself is very nice, lots of options & pretty layout, easy to customize. When free trial expires you find out you cannot use much of it. The price for the next plan $20 a month is not worth it. Other apps offer same features for a lot less.

OVRLAi
United States
16 days using the app
August 17, 2017

Excelent app for more customer retention. We have been Sloyalty now for about two years and our customers are really exited about it! The app works exactly as you would expect it too. The support team at Sloyalty is very helpfull and will go the extra mile to help you. Special thanks for Anthony who helped customizing our widget!

Aroma Plaza
Netherlands
About 2 years using the app
Edited August 1, 2017

Our customers love earning points with the S Loyalty system! Customer service is great, very timely and helpful! They are able to mark codes as used if a customer wants to add a discount code after completing a purchase so this is very helpful! The quick chat feature in the app is very useful and lets you easily and quickly contact support for assistance or help updating a customers points or marking codes as used after a customer calls in asking to manually apply points. Thank you Anthony for all of your help!

The Body Deli
United States
Over 3 years using the app
June 15, 2021

This app is useful and easy to integrate with your website. Also, unlike any other apps, the free plan is NOT useless.

Island by Koa Nani
United States
2 days using the app
June 1, 2022

The app is very useful and easy to use. It is misleading when it comes to the plans. In the description, is says the basic plan serves for stores with monthly orders between 50 and 1000. While and after starting to work on the app and using it, the basic plan stops when you cross 50 orders, and for my case, with orders between 350 and 600 per month, i was moved to a much more expensive plan costing 120$ a month.
Moreover, the referral program is only possible through an integration with Referral candy, that charges more, and possibly, a % of sales that can go close to 10%

209 Lebanese Wine
Lebanon
11 months using the app
September 10, 2018

Disappointed they have merged the refer a friend feature to Referral Candy, and charge a separate fee for this. Already expensive enough. To be honest, this was the best feature.

Gauthier Wines
United Kingdom
Almost 5 years using the app