Reviews (237)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty and referral app reliably boosts sales and repeat purchases, with some calling it essential after years of use. Customers enjoy earning points and rewards, driving signups, redemptions, and referrals that grow email lists and social followers. Merchants like the flexible reward options, clean interface, clear ROI tracking, and stable long‑term performance. Support is described as responsive and proactive with setup, migrations, branding, and translations.

December 30, 2013

This app is amazing and so simple to implement within our store. In the first week alone we gained new customers by just the refer-a-friend and social network options. Thank you for providing such an amazing and simple app!

Cheers!

Charming Villain
United States
4 days using the app
November 4, 2013

So far so good. Signed up for the free trial a few days ago and had people signing up immediately. The dashboard is amazing…I can track the number of people who have signed up and see how many of them actually made a purchase on-line. You can see direct ROI immediately.

VIM & VIGR
United States
7 days using the app
December 5, 2013

Good app that let's have a little individuality while using it. Only issue I have is the widget does not have a clear sign up link on it and some people can't figure out the steps to become a member because of it. Other than that I like it and has helped my company (www.superiorpecans.com) grow.

Superior Pecans & Gifts
United States
13 days using the app
March 3, 2015

Although have only had the app one day thus far and still in trial period---love it! Great response from customers!!! The support team (contact was Sara) is amazing - quick response time and went above and beyond and stayed in communication with me!! Can't say enough good things about S Loyalty!

Paisley Grace Boutique
United States
1 day using the app
February 12, 2014

We installed this app in minutes and it works like a charm. We implemented all three programs... the loyalty program, the fan builder, and the refer-a-friend. It has definitely increased sales, email signups, and Facebook followers. Very intuitive interfaces... we love it and highly recommend this to app!

Oompa Toys
United States
19 days using the app
June 22, 2016

Nicely priced and very helpful. It would be awesome if there were more apps like this for Shopify. I tried some of the other rewards apps and they suddenly increased very steep in their pricing. This is definitely the easiest one I've used, and it has great options if you want to get fancier in your rewards displays.

Incrediwear
United States
About 1 hour using the app
July 25, 2018

Not great. VERY expensive. $100 for 1,000 monthly orders?? We do way more than that and that's the maximum. On top of the fact that they cannot even handle our business, you cannot create unique point situations where you give out free points for certain behaviors by the customer. Instead, you give product discounts. Not ideal.

Shop Mr Nice Guy
United States
10 minutes using the app
March 23, 2014

I have to say, at first I was pulled away from the app, not sure why but the logo design for the app pull me away a little. However, after I have given it a try, this is AMAZING!! everything works the way they are. The support response to email quick and it is working VERY fine so far!! I'm getting a lot more visitor and my customer is helping me spread the words. Thanks S Loyalty!!!

BoardGameBliss
Canada
About 23 hours using the app
August 13, 2013

I just signed up and the app seems great so far. I agree with the reviewer below that minor customizations should be included in the basic plan ($20/month), such as customizing the email templates sent to customers when they sign up for and redeem rewards. For $240/year, I would also think we should be able to customize the name of the rewards program and do minor style customizations to the widgets.

crailstore
United States
5 days using the app
March 16, 2014

I am personally obsessed with collecting points and this app gives you an easy way for your customers to do the same. I sell knee high socks and some people buy 6 pairs to get one free so I know Loyalty program works.

I only wish the plans worked not according to how many customers I have in my shop but how many costumers sign up for the Loyalty program, I am really hoping that will be resolved someday so I don't have to pay for the customers that are not using the Loyalty platform.

MooshWalks
United States
15 days using the app