Reviews (237)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty and referral app reliably boosts sales and repeat purchases, with some calling it essential after years of use. Customers enjoy earning points and rewards, driving signups, redemptions, and referrals that grow email lists and social followers. Merchants like the flexible reward options, clean interface, clear ROI tracking, and stable long‑term performance. Support is described as responsive and proactive with setup, migrations, branding, and translations.

January 25, 2014

Easy enough to set up and use. Haven't seen any increase, but I am just starting out and don't necessarily have the traffic yet. Interested to see how it progresses over time. This plan was nice, as I offer an in-store rewards program, and now I can offer something similar to my web customers.

I actually hadn't looked recently at my program back-end and I DID get a couple FB likes and email sign ups! How exciting! I can only imagine that as my store grows, the benefits of this app will continue to show!

STATEMENT A Shop Estella Boutique
United States
15 days using the app
September 22, 2015

Great loyalty point app with lots of customisation options. It manages to use quite smoothly the wonky coupon system of Shopify, really helps to make things as painless as possible.

Importantly, the support is top notch, I've asked for help and tweaks numerous times and the S Loyalty team is always there and very fast. They were also very upfront and honest when I had a couple of problems with some new features of S Loyalty.

Very happy with S loyalty all around, we would recommend this app to anyone looking for loyalty points systems in Shopify.

The Rogue And The Wolf
United Kingdom
About 1 month using the app
January 18, 2017

Fantastic app with top notch support!

Ripple Yoga Wear
Israel
2 days using the app
May 3, 2021

Buena aplicación, el plan Basic demasiado caro por lo que ofrece. En general es fácil de configurar.

Tienda Animal Luna y Copito
Spain
About 1 hour using the app
June 30, 2020

App was great but its very expensive so I cancelled because not enough customers were using the rewards it didnt make sense cost wise for me

Remixyakickz One Stop Custom Shop
United States
About 1 month using the app
June 6, 2021

Asking for a rating every time I load a page is annoying. I don't even have enough time to assess the tool and you're asking for a rating. Wait until a month before you ask how good your app is.

MiDrab
Philippines
3 days using the app
March 22, 2019

Easy to set up, looks good from the start without any developer knowledge required. Helpful and fast support provided when requesting some changes to default settings. Still early days but hopeful it will help boost the number of customers returning.

Watersports Warehouse
United Kingdom
16 days using the app
Edited May 19, 2021

Its been 48 hours since we reached out for assistance. We received an initial response telling us they do not support the deletion of rewards. We informed the rep the reward was created in error and that we wanted it removed to make room for other rewards, but no response. Beautiful software and seamless integration, but the reward tier prices coupled with the lack of customer support equals red flags. Other 1 star reviews say the same thing.***UPDATE*** The developer has responded. We reached out a second time (with screenshots) and still no response. We'd prefer having rewards we can actually use and/or modify if need be. Again, beautiful software and seamless integration, but this does not seem to fit what we need at this time.

My Good Protective Sis
United States
8 days using the app
S Loyalty replied May 13, 2021

Sorry for any confusion. If a reward is turned off, it won't be counted towards the number of rewards allowed by a plan so no worries.

I checked our support system and found that we received one offline message from you and my colleague replied it within 8 hours. I'm not sure if you sent us an earlier message but somehow we didn't receive it. Sorry for any delay and please let us know if there is anything else we can help.

Edited March 28, 2021

Very easy setup-- I haven't used it yet, but am excited to see it in action. The only issue is the price, as I am in food and beverage and margins are slim. $20 per month seems a bit high. UPDATE: Horrendous. Their prices are incredibly high (the $20 is a low-ball for only 50 monthly orders) for a rewards platform. The entire point of a rewards plug-in is to help customers save money and boost retention, but how can I justify paying extortionary fees in return for giving my customers money off their purchases?

Rejuice LA
United States
About 1 month using the app
March 7, 2023

está bien, te permite configurar tarjetas de fidelización así como te permite crear recompensas para los compradores y automatizar emails

El taller de Mami
Spain
20 minutes using the app
S Loyalty replied March 7, 2023

Hello there! We're glad you find our features useful and hope that you find more value in our app as you continue to offer your loyalty program!