Reviews (1,260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.
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Absolutetly amazing app with incredible customer service. So far I did not have a single issue that they could not solve. I use the app for on-site search and filters and it works perfectly fine. The search results are on point and quick. 100% recommend
This app is excellent.
It has helped us to succeed.
Best of all, it was flexible.
They even customized the basic functions to our specifications.
I can say without a doubt that this will be our first choice in the future.
I can't thank you enough. I want to say thank you very much.
This app integrated so well and easily with our website theme. I was also looking for a compatible app with our translator app Weglot. Lately I needed help to use the Collection filter and the Searchanise team put the code in my team for me. All the work was well done and fast. I really recommend this app!
Hello,
We truly appreciate your willingness to share this experience here! It's a delight to see you got what you needed with our app! We are also happy to see you're satisfied with our customer service.
Please make sure to contact us with any questions.
Best wishes,
Searchanise team
This is a excellent app that supports many features including custom filters. In fact, the support team was very helpful and patient with all my questions. Btw, I still hope that the response speed can improve further, you know sometimes there are urgent moments or deadlines to meet. Beyond that, everything is a recommended experience.
Thank you for your full and honest review! It feels amazing to see you are satisfied with our functionality and mostly with our support team's work.
Regarding the response speed, we totally see your point. We are sorry the waiting time can get longer than you wish! We will put our effort into improving this part of the process. Thank you for helping us be better!
Feel free to let us know if any questions arise.
Best wishes,
Searchanise team
設定画面は英語表記ではありますが、使い勝手はとても良いです。
また、気になることや、変更したい点へのレスポンスがとても早いかつ丁寧で、非常に助かっています。いつもありがとうございます。
また、今後の開発等にも期待しております。 The setup screen is in English, but I find it very easy to use.
Also, the response to my concerns and changes I want to make is prompt and courteous, and very helpful. Thank you very much.
I also look forward to future development.
Hallo liebes Team, DANKE, der Support hilft euch auch, wenn ihr das Design ändern wollt. Also wir können es nur empfehlen. Danke
Vielen Dank für eure Unterstützung, Ich bin echt begeistert über euren Support. Ihr habt uns sehr geholfen. Es ist echt super, das wir euch immer schreiben können, und ihr super schnell reagiert. Super Support, Super Unterstützung, Super Team
Vielen Dank
Hello, thank you very much for your review!
We are always doing our best to keep our replies quick and helpful, happy to hear that it was helpful to you and that our clients appreciate it! If you need any further assistance with the customization, please feel free to message us at feedback@searchanise.io at any time, the whole team will be glad to help!
Best regards,
Searchanise team
Ho scelto questa app per il nuovo negozio online perché è l'unica in grado di soddisfare tutte le nostre esigenze. Motore di ricerca interno superiore al resto della concorrenza, non cade in errore con le complicate sigle dei prodotti in vendita sul nostro e-commerce.
Ho avuto bisogno di supporto per ridimensionare l'aspetto del risultato della ricerca per collezioni, potendo così renderlo adatto alle nostre esigenze.
Risposta rapida ed efficace!
Decisamente consigliato!
Apart from being quite happy with the functionality which we’ve used for some time to ease the use of our 2500+ catalogue, what I cherish the most is the support. We updated our Shopifiy platform and theme and of course had a lot of issue to solve. Smart Search Bar & Filters included, but this was solved quickly by their support. With swift answers and solution-oriented approaches, they even made the necessary adjustments for us in the backend to make it all work again. Thank you Stacy
Thank you for taking the time to share your experience with our app here! Our whole team, including Stacy, appreciates it a lot.
We are always glad to look into any question or problem of our clients so please never hesitate to reach out!
Best wishes,
Searchanise team
i think....,no wait, I'M SURE this is the best ever filter app i tried. Most important thing: wonderful support. Naturally we would like having a real time support, but sometime they need some hours to answer, specially in the Black Friday or Christmas period, but this is normal. By the way, the app is 100% customizable, and the support team can apply all the desired changes without any negative impact on the site performances.
I recommend this app and i think we will use it for a long long time.
Many thanks.
Antonio
Vinolog24.com
Hello Antonio,
Happy to know that you are enjoying your experience with us! We will do our best to keep delivering the best search and filter solution for you and your customers. Thank you for choosing Searchanise!
Best regards,
Searchanise team
After several attempts (during 2 months) to give Searchanise the chance to improve on our website they failed. Here are some reasons why:
- One big problem is that the most searched items on our shop are not what they really are. Their own statistics in the backend shows totally different top queries then present in the search widget.
- Given search results to the vistors are bad although visitors query is in the product title!
Try at my website Gartencenter.de:
1 When you type "wurzel" it shows all our indoor plants first for no reason and no products with "wurzel" in the product name on the first page. The product visitors are looking for are the 23rd and 24th result!
2 We have a lot of products which called "bambus". When a customer types like "bamsbus" (typo) Searchanese says "no results", but since the query corresponds for 85% with "bambus" it should at least give the same result as "bambus".
Their answer: make synoniems! That's really not how a search engine should work.
- Suggestions only support English and Latin
Their service is friendly but after 5 of the same email in which they thanks us again for our patience I'm done.
Hello,
Thank you for your detailed feedback! We are sorry to see you are disappointed with your experience with our product!
We totally agree that there are some imperfections in the way our suggestion feature works as well as our Auto spell correction feature when it comes to any language other than English. The whole search system should work better once we make the global changes that are currently in progress and hopefully there will be no need to use synonyms as a fix.
We would also like to thank you for bringing our attention to the issues with suggestions. Our development team looked into your case and they
confirmed there was indeed room for improvement. We appreciate you taking the time to let us know about it and we hope we can improve it further.
Additionally, we contacted you by email regarding the "wurzel" search results because there's a chance we can find a solution for now. We await your reply!
Best wishes,
Searchanise team
