Reviews (1,261)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.
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We are extremely pleased with the outstanding service provided by Searchanise and their dedicated team. From the initial setup to ongoing support, their responsiveness and professionalism have been exceptional. The app itself is packed with powerful features that significantly enhance the search and filter functionality on our store, delivering a faster, more intuitive user experience for our customers.
Searchanise has made product discovery much more efficient, helping us boost engagement and improve overall conversion rates. We particularly appreciate the customisability and how seamlessly it integrates with our existing setup.
We highly recommend Searchanise to any business looking for a reliable and feature-rich solution for search and filtering. Their excellent service and well-designed tools make a noticeable difference.
Thank you from the bottom of our hearts for this amazing update for your review! We're thrilled to see that after your previous review back in 2023, you found even more kind words about our service and our product in general. It means the world to us!
Feel free to reach out to us anytime. We will do all we can to help you with any questions.
Best wishes,
Searchanise team
Our store is still in the early stages of using Searchanise, but so far so good. The search and filtering is fast, works well, and looks clean. A few things still need tweaking, but the Searchanise team has been very responsive, so I'm optimistic. Using the app has given the store a noticeable upgrade its professionalism and credibility. Glad we took the leap.
Thank you for choosing us and for sharing your experience with our app here!
It feels great to see you already noticed a positive impact of our widgets. We're also happy to see our team makes it easier for you.
Feel free to let us know if any help is needed.
Best wishes,
Searchanise team
Seems like a great search and filter app. But the app kept freezing, making it impossible to actually configure it. Tried multiple things to resolve the issue, nothing worked. Maybe you'll have better luck, but out of 30+ apps we've used in the store, this is the only one that kept freezing up every single time.
Hi there,
Thank you for your review.
We sincerely apologize for any inconvenience caused and understand your frustration with the ongoing issue.
We would like to make things right and would be grateful if you could give us another shot. Together, we can resolve the issue with the admin panel and ensure that you have a better experience with our app. We hope that this will help you form a better impression of our app and our team. If you are interested in our offer, please let us know. We will do everything we can to identify the root of the problem and fix it.
All the best,
Searchanise team
We set up Searchanise for our site about 2 years ago to handle all searches, filtering of products, and collection pages and we couldn't be happier. Their support is EXCELLENT...fast, detailed, and ready to help us out with any question we have. Super happy with this team. Try them, you won't be disappointed.
Thank you for this kind review! It's beyond pleasant for us to see that our long-term clients enjoy our app. It's also a delight to know that our support team's work left you satisfied.
Please make sure to contact us with any questions. We will gladly be there for you!
Best wishes,
Searchanise team
The interface is just terrible and needs a lot of custom CSS work done to make it look OK. The way they have setup the customization means we end up with a lot of CSS code loading on each page. The style sheet structure is not done professionally. There is almost half a page of code loaded for each product in the search result. For example if you change the color for the price in the search result, it will add a style="color:black;" to EVERY product in the search result. No way to change the font size other than overwriting the CSS which has zero documentations available at the moment.
This is just goes to show they have not done this correctly when it comes to user interface.
Creating filters is also cumbersome and not intuitive compared with other apps.
We couldn't find a way to enable the app only on a single theme for testing and setting up. It enables itself on all themes making it impossible to implement it on a live busy site.
Thank you for sharing your honest opinion on your experience with our app. Undoubtedly, we are very sad to see it was so unpleasant!
We understand that the initial interface can be mismatched with your desired design and we're sorry to know that the customizing options we offer weren't enough. You have a good point here and we will gladly hear more ideas from you on this matter if you choose to share them.
As for CSS code being too heavy, we looked into this issue and couldn't detect it from our end: when we changed the color of prices first with our admin panel settings and then with custom CSS, it didn't end up adding the same code to every product. We would happily look into this problem for you, by the way, because we really do not want you to deal with any problems of this kind.
When it comes to filters, we are sorry to see the process wasn't easy! Again, your ideas would be highly valuable for us because you might notice some things that our eye doesn't catch.
It's all up to you, yet if you consider giving us another chance, we promise to help you as much as can during the whole setup process. One of our agents already reached out to you and shared our guides on CSS and disabling our app in specific themes. We are ready to answer any other questions you have and look into any problems. Our goal is to be there for our clients so please get back to us via email at feedback@searchanise.io and we will do all we can to help you.
Best wishes,
Searchanise team
Update Sept 6: They have now offered to help me with video support when I initially asked several times and was always denied. It took a very negative review for them to offer a normal level of support. I will look for another app that is easier to setup.
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I think their search and filters would work well if I could set them up correctly. I spent months of emailing back and forth with support over things that should have been easy and even some technical bugs that they don't seem to understand and cannot fix. I begged them to get on a video call to help me finish the setup, but they claimed they could not provide that kind of support. If that's the case, then they should make setup easy. It was such a nightmare. I have built entire websites on Shopify before and nothing has been as difficult as setting up this app. I am so frustrated. Finally, I've given up and will uninstall the app now. Just beware. My developer was even having trouble. I do not recommend this app. I am off to find another.
Thank you for taking the time to share your experience. We're very sorry to see your experience with our app was far from pleasant! It's the last thing we'd like our clients to go through so please accept our sincere apologies.
We looked through your email history with us and we understand why you feel this way. It's indeed very frustrating when the setup process takes so long. We sent you an email about our idea of dealing with this situation. See, we still want to make it right for you and leave you with the best results possible. Please let us know via email if our offer sounds good. We'd be more than happy to continue our journey and show you that we can make it up for you.
As for a video call, we'd like to clarify that initially, we didn't offer it because your plan didn't include such a service. However, we discussed the situation further with our team, and considering the fact that the situation was indeed quite complex, we decided to make an exception. We're sorry to see it was too late! Still, if you ever think of giving our app another shot, please contact us again and we will be glad to help as much as we can.
Best wishes,
Searchanise team
We've been using this for a couple of years now, totally happy with it. Tons of functionality and greatly increases the capabilities of the search bar.
Support has been great too, quick and easy to work with.
We truly appreciate this nice review, thank you for it! Nothing feels better than knowing our long-term clients stay with us thanks to the features we offer.
As you see, our support team is always ready to assist, so make sure to contact us with any questions.
Best wishes,
Searchanise team
So impressed with this live search app. We've been able to bridge it with our Trustpilot, and get a general feel/insight for our customer search interests here at Reinforced Beds. Thanks to Stacy (customer services) for their help too.
6 years long and still an excellent app/partner. fast troubleshooting and helpful configurations. the app is great.
(original review 6 years ago: This is amazing, excellent site crawling that makes customer searches simple and fast.)
Great search. We have used it now for years. Not sure how it can be improved, to be honest, if it ain't broke don't fix it comes to mind. I had an issue that was introduced by another app and they fixed the search within minutes! can't complain at all!
