Seguno Email Marketing

Updated Review...

Changing my review because they worked with me. I'm rather small and sometimes only get one or two emails a month. Seguno is perfect for me. I highly recommend the service that I have received.

OG
I really like this email service however their new pricing structure doesn't work for me. I left three stars for how well it works. If the pricing hadn't increased from $10 to $35 it would be five stars.

I'm copying and pasting another review, since I couldn't have said it better myself:

"Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this price. The templates are very basic. The features are minimal and I have always felt my marketing emails were not able to be nearly as professional looking as my competitors, no matter how much effort I put in. For $10, it is a decent enough service, but for $35 it is not, especially for a small store."

I wish I could justify $35 for Seguno, but I cannot. Bye Seguno!

This app use to be great and my favorite for email marketing but they are charging way too much now and it's not worth it at all. Went from $10 to $35, I can understand a $5 increase but $15 increase?

Edit: They contacted me and were willing to go back to the previous pricing. Definitely is still my favorite app, easy and nice-looking templates, staff are great and help with any issues you have. Highly recommend using this app.

I have used this app for 4 years and have been very happy. There are stylish templates or an option to create your own. Support is prompt and always helpful and they go the exta mile to find solutions- not that I need them very often..
Highly recommend!

I first gave a 5 stars review to Seguno and was pretty happy with the app and support... and it all comes to support for me. But unfortunately, later Seguno decided to limit their working hours.
Don't get me wrong, I admire a work-life balance, but how about you hire more people instead of limiting the hours customer service is available? Because I definitely can't wait to solve my problems NEXT DAY!!!!!

The email marketing app is simple and great. Automations are good for small businesses. The only issue I have - the subscriber limits for Newsletters between tiers should be higher so it does tend to become a little expensive as the limit for each tier is reached quickly. Though this is only for the Newsletters, I believe. I am also using he POP Ups and they are great and with the email marketing app, they are at $10 per month with no limits. Also, customer service is pretty good and quick.

Not only is this app sooooo much better than the shopify native email application, but the customer service that comes with it is outstanding!! These guys will equip you with the very best technology to do the job, and if you don't feel fully confident using it, they'll take the time to set you up and show you how. I still don't love doing my email marketing, but thankfully, we are setting up automations, and using now lots of creative features to keep the emails feeling fresh and not too repetitive. Thanks so much seguno, I look forward to working together for years ahead!

Very useful app. Since well-designed newsletters are key to the success of any online retail business, finding a good platform is crucial and we've found Seguno's platform to be excellent. The many other marketing oriented features are very useful as well.

Edited/Updated:
Had to come back just to again say how amazing this app and team are. The amount of work they do plus the support they give to their users is incredible. When I started using the app, I was very new to marketing, and through all of their resources and help, we have been able to grow our subscriber list and increase sales! I definitely recommend Seguno. One of the best apps and teams on the Shopify Apps store hands down!

Easy to use, amazing team, and just a great user experience! They are very focused on helping make sure you can succeed with their app and offer tons of help to do so, including webinars that discuss marketing tips and tricks! Plus, I love that it integrates with Canva and saves me a step of importing my designs into my email! Very much recommend this app!

Excellent so far! Customer service has been quick to respond, everything is very intuitive and newsletters look great. Much better than Mailchimp which we were using before!