Seguno Email Marketing
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Reviews (733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app feels deeply integrated with Shopify, making campaigns, automations, popups, and reporting easy to manage. They highlight fast setup, polished mobile‑optimized templates, strong product showcasing, and helpful Canva integration. Pre‑built flows, popups, and segmentation are credited with higher opens, conversions, and revenue. Merchants consistently praise reliable performance, clear ROI reporting, responsive hands‑on support, and pricing that scales well from free to paid plans.
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I've been using this app for about a year and I love it! It is very intuitive and easy to use but whenever I do need assistance they are great! I recommned to anyone looking to up their e-mail game!
So far so good! As a new user, this app is very user friendly. The 5 steps to get you started are very well explained. I switched from Klaviyo to Seguno and i'm saving hundreds of dollars monthly, without the need to limit my newsletter sends. Customer service is great, very quick to respond to and friendly.
Seguno cares about their customers and I have enjoyed using this email app since 2019. Their email templates are intuitive which makes creating a quick marketing email super easy. I recommend!
Seguno Email Marketing App is awesome. Easy to build emails. It integrates perfectly with Shopify Customers Segments, Discounts, Products and Collections.
Regarding products, it allows you to pick and choose the image you want - not necessarily the first image. Templates are nice and easy to use.
The interface is easy to use, and everything is pretty straightforward.
However, I have been having issues with this app since day one. It keeps removing my existing subscribers as they are listed as bots. My clients resubscribed a few times and still got removed by Spam Protect and never received their emails. All of these subscribers were getting emails before I switched to Seguno. I have contacted the CS a few times via email, but the problem was never fixed. Also, there is no instant online chat, I waited 3 days just to get one email reply, and CS said from their backend everything looked fine while the issues kept happening.
The recent price change for the standard plan is pretty insane. From 10 to 35. So I am definitely switching to another platform.
Hi there, Thank you for your feedback - we just sent you an email so we can hopefully help with your concerns directly! We incorrectly believed your concern about SpamProtect was resolved with our support team in April, but I'd be happy to revisit it with you. We've also been happy to work with all of the businesses impacted by the new plans to find a solution that works for them and would love to do so for Fake Plastic Love as well! I hope to hear back! -Brian
We have been using Seguno for 2 years now and find it very user friendly and it's brilliant being able to design and send everything through the app interface on Shopify. Simple to integrate and great reporting on campaigns.
As a new business, I have really appreciated Seguno's user friendly features. They have what I need to grow my business's email marketing at an early stage, their customer service has been very helpful and responsive, and their pricing model works well for me.
I love Seguno! They recently increased their pricing and I emailed them to ask what my other options were. As a small business owner, the increase in price wasn’t so-able right now. They were happy to work with me and keep me on a similar plan to what I’ve had. So happy with this company and all of their support for my company.
We have used Seguno since the start of our business, and have been loyal to them since. Every time we've reached out to customer support, we are greeted with nothing but the best service and help! I never leave reviews for anything, but for Seguno, you get my 5 stars. They keep our business thriving, and no other marketing app has made such a positive change in our numbers. :) Big thank you to Christina B. on the Seguno team!
I have been using Seguno for 2 years now and have been very pleased with what they offer for a small business like mine. The offerings are great but the customer service makes Seguno beyond great. My team has reached out to Seguno for help several times and we are always treated with such care and expertise it keeps us coming back. Recently I reached out asking for help with their upcoming price changes on some of their plans. I was greeted with the same kindness and even offered a solution that continues to support my small business. As a small business owner I know how challenging it can be when other businesses do not have the courtesy to be kind or even offer solutions. Seguno has done a fantastic job at providing great customer service and great solutions that actually help my buisness thrive. If you are feeling like you want to move away from seguno because of their recent pricing shifts I’d ask you to consider reaching out to a rep and sharing your concerns and questions. I am confident you will be received with open arms. And remember, kindness begets kindness. From one small business to another, thank you Seguno. - Chelsea