Reviews (266)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to move from manual scheduling to streamlined online bookings for clinics, spas, studios, rentals, tutoring, and retail. They like that appointments work like products in Shopify, with pricing, discounts, locations, and POS support, plus Google Calendar sync and flexible customization. Many describe performance as smooth and customers find it easy to book. Support is frequently praised as fast, patient, and willing to build custom solutions.
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I tried to use it but its not very flexible. I would like to have options of not choosing duration for services. like to pay for a deposit fee. s
Great app, met a simple booking need our store has. Very simple to setup, took me about 15 mins to install configure and start promoting our service.
I love this app! Easy to use, integrates well and helps automate all scheduling. I do wish you could set up automated emails along with the initial appointment email which is why I give 4 stars not 5.
Amazing app and even better customer service. All my enquires was responded to within 24 hours. I had some issues installing the booking button on the pages so the Sesami developers helped me fixed this along with some customisation based on my site. Very happy with the result!
I love that this app provides a more seamless on-site appointment booking experience that is integrated into my Shopify store, orders and payments infrastructure. Exactly what I was looking for!! The setup was a little time consuming and it could use some more added features and functionality.
We use the Sesami app to do all our services, appointment bookings etc in our gym and online supplement shop. If we have any issues or questions the help Sesami offers is absolutely the best, fast and efficient. We do recommend Sesami as one of the very best apps available. As a bonus they are continually upgrading and adding new features to the app as time allows. Regards Paul Paton : Director Supplements Direct®
Great functionality on this app, even on their free plan. We don't book appointments often, so their free plan was the perfect solution. It integrated seamlessly with our product pages, but required a bit of adjustments in order to be completely compatible with our store's custom theme. Their support team was diligent in doing this integration for us within 24 hours, and was extremely kind and helpful with all of our questions.
UPDATE!! BEWARE!!!
The review below is from my client whose site I installed the Sesami App in. This is from me, her web developer.
Not only was this a terrible experience to install the Sesami app only to find out that one cannot in any normal way reschedule the appointment for the customer. To do it normally you have to refund the client and then charge them again. Owner says he is working on the feature to allow rescheduling but it is not on the horizon yet at all. He has some lame workaround no one would want to deal with. In my opinion, he shouldn't even have his app listed without a rescheduling feature and he has managed to get to the top of the booking apps fooling Shopify customers.
WORST PROBLEM!!!
It cost my client about $300+ of my time to install and uninstall. I asked owner to please cancel and not charge my client, yet today my client was charged $19.99 for an app the owner clearly knows she is not using and promised to cancel the payments for....
To make matters worse... as I write this I have been sitting first on hold via phone for 25 minutes with Shopify and now giving up on the phone almost 40 minutes with Shopify's customer service chat and I still haven't gotten this fixed. Hopefully, within the next half hour, someone at Shopify can stop my client from continuing to be charged and refund her $19.99.
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I used the app to help with booking appointments - but it has no way to cancel or re-schedule. Very unhappy experience - so cancelling. The release is pre-mature.
Thank you for your review. Cancelling a booked appointment on Sesami is done at the click of a button as outlined here https://sesami.co/faq/. For re-scheduling, essentially you need to cancel and re-book at the new time. If you don’t need to give a refund you can simply assign no monetary value to the new booking (in the admin panel)
Can this experience be better? Of course! We’re fully integrated with Shopify, that’s why we deal with orders and refunds to make everything seamless. Including accounting, order history, customer tracking and so on. We’re committed to our vision, and are striving to enhance this experience by introducing an easier re-scheduling function in the upcoming months.
We explained the process to your developer and are always available to demonstrate this on a call. Please reach out anytime or book a call with us here https://sesamiapp.myshopify.com/
Bonne application, dommage qu'elle ne soit pas en français
very helpful, thanks Jeanny!
