Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (715)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

March 26, 2026

Very good app!!

Velqlo
Netherlands
5 months using the app
Propel Commerce replied March 27, 2026

Hello friends at Velqlo,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 27, 2025

Great app

Olivia Micheal
Netherlands
10 days using the app
May 19, 2025

very nice app

MORITZ MAISON
Portugal
14 days using the app
December 6, 2023

Great Support and Great App 5/5

PAWISLAND
Germany
14 days using the app
Propel Commerce replied December 7, 2023

Hello friends at PAWISLAND,

Thank you very much for the review, Philipp! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 13, 2023

Absolutely love the session recording Shopify app! It's been a game-changer for our e-commerce store.

Being able to watch and analyze customer sessions in real-time has provided invaluable insights into user behavior and helped us make data-driven improvements to our website. Highly recommended!

Volver
Israel
32 minutes using the app
Propel Commerce replied September 15, 2023

Hello friends at Volver,

We're glad to hear our app is helping your business! Thanks for the review, Shahar! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 22, 2025

Great app that let's you understand your customer behaviors to A/B test what's working and what's not they also gave me a generous free trial <3

Wrywry
France
7 days using the app
Propel Commerce replied April 24, 2025

Hello friends at WryWry,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

October 18, 2026

Keystone Musical Instruments
United States
October 18, 2026

SolarSprout
Canada
About 2 months using the app
October 17, 2026

DuoCreationZ
United States
6 months using the app
October 7, 2026

Sol de Sarda
United Kingdom
12 months using the app