Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

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Reviews (714)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    681
  • 2% of ratings are 4 stars
    17
  • 0% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    4
  • 2% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

March 11, 2026

Equinature
United States
14 days using the app
Propel Commerce replied March 12, 2026

Hello friends at Equinature,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 11, 2026

Peachy and Banana
United States
2 months using the app
Propel Commerce replied March 12, 2026

Hello friends at Peachy and Banana,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 11, 2026

Carfia.com
Hong Kong SAR
About 1 month using the app
Propel Commerce replied March 12, 2026

Hello friends at Carfia.com,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 10, 2026

Fables and Foxes
United States
About 1 month using the app
Propel Commerce replied March 11, 2026

Hello friends at Fables and Foxes,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 9, 2026

Avenir Medical
Canada
About 2 months using the app
Propel Commerce replied March 9, 2026

Hello friends at Avenir Medical,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

February 24, 2026

Lucknow Threads
Canada
10 months using the app
Propel Commerce replied February 26, 2026

Hello friends at Lucknow Threads,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

February 19, 2026

Galleria Veneta
United States
4 months using the app
Propel Commerce replied February 20, 2026

Hello friends at Galleria Veneta,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 13, 2026

TABKO
Croatia
6 days using the app
January 20, 2026

OhLily Fashion
Netherlands
About 3 hours using the app
January 11, 2026

RufoSakos
Greece
About 12 hours using the app
Propel Commerce replied January 17, 2026

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

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