Reviews (158)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a time‑saving, must‑have shipping tool, especially for Japan‑based and cross‑border stores. Many report cutting shipping workload by 30%+ with automated label, invoice, and customs document creation across multiple stores and carriers. They value bulk label printing, price comparison, partial fulfillment, and pay‑per‑use pricing. Support is frequently described as fast, professional, bilingual, and responsive with regular feature improvements.

May 30, 2022

I use this to ship from the US internationally with UPS. It does a much better job of integrating with UPS than Shopify Shipping, and makes filling out the commercial invoice much easier.

mjbots Robotic Systems
United States
5 months using the app
Ship&co replied May 30, 2022

Thanks for the awesome review! Ship&co works no matter where you ship from, and we're happy to hear that Ship&co helps you manage your UPS shipping easier 🚀✨ Thanks, again!

December 18, 2022

Great app, easy to install and to use, with responsive support.
With it's seamless integration with shopify and the forwarders api, it make B2C worldwide shipping a breeze. I would recommand it anytime.

Chikiriya Tea House
Japan
11 months using the app
Ship&co replied December 19, 2022

Thanks so much for the 5-stars and for recommending us! We are more than happy to see you found Ship&co to be a useful shipping app for your online shop! 🤩 In case of any questions, please always feel free to reach out to our customer support team. Happy to help!

December 1, 2021

初期投資が必要なく、使用に応じた分だけ料金がかかる体制がとても便利。シーズンによって出荷量が激しく上下するため、安心して使えます。
改善して欲しい点は、mac環境safariブラウザで利用していますが、送り状データをPDFで開く際にadobe readerを推奨され、デフォルト設定にしていない場合はインストールしていてもポップアップを複数回開かないと印刷できない。adobe readerではなく、macのプレビューにも対応してもらいたい。

coconos.jp
Japan
7 months using the app
Ship&co replied December 2, 2021

レビューをいただきありがとうございます!出荷数に応じたプランをシーズンごとにご変更の上、活用いただいているとのこと、とても嬉しく思います。
PDF表示の際のフィードバックに関しましてシステム担当と確認し、今後のシステム改善につなげていきますね!

Edited July 16, 2020

Great support from the team when I needed it. Makes shipping and printing labels quick, saving my team time.

I don't want to know how much paperwork Ship&Co went through to integrate with these local companies. Keep up the good work!

JAU - Japan, Australia - United
Japan
5 months using the app
March 7, 2022

Ship&co became a must have for us. Shipping has never been so easy and you can quickly compare your best shipping option for each country. Thomas and shipandco support has always been responsive when We had trouble. It's definitely worth buying!

AKAZUKI
Japan
Over 2 years using the app
Ship&co replied March 8, 2022

Thanks so much for leaving such wonderful feedback. We are so excited to be part of your business success. Our team will continue to work hard to make Ship&co the best solution for you. Best wishes! 🎉

January 7, 2022

We were manually buying labels from our UPS account which meant no automation for populating our customer data into the label buy, so a lot of hand entering which is always open to errors. ShipandCo had a perfect solution for us. Been a big sigh of relief for us.

Whiplash LP Mailer
United States
About 1 month using the app
Ship&co replied January 10, 2022

Thanks for the awesome review! Ship&co works no matter where you ship from, and we're happy to hear that Ship&co helps you manage your UPS shipping better and faster. Thanks, again!

May 26, 2022

We have used this app for several years now and it has been very beneficial in saving us time printing shipping labels. Having this one app allows us to print labels to various shipping couriers for our customers worldwide. I'm also very appreciative to the quick English and Japanese support available as well.

The Stationery Selection
Japan
Over 4 years using the app
Ship&co replied May 26, 2022

Thanks for the wonderful review! We are glad that you are happy with our app and services. Our team will continue to work hard to make shipping task more and more easier for you🚀✨ Cheers!

January 6, 2022

We've been using Ship & Co since the beginning of the pandemic and we couldn't be happier. We ship directly from Japan and use the App to streamline our shipping and label creation for Fedex, DHL and Japan Post. Any small issues we've had over the last two years have been dealt with quickly and professionally. Highly reccomend.

Chubo Knives
United States
Over 1 year using the app
Ship&co replied January 6, 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review! It's so fantastic to know that Ship&co has made such a difference and has helped solving your problem. We will surely share this to the team.

October 17, 2022

We have been using Ship&Co for 2 years now and cannot think of going back to any other solution. The interface is simple & intuitive, and the integrations with other carriers is flawless (many other apps do not keep up with carrier updates causing issues), and in the few cases we had questions, customer support was able to help right away.

POJ Studio
Japan
Over 2 years using the app
Ship&co replied October 18, 2022

We are glad that you are happy with our app. Thanks so much for the 5-stars and for recommending us! 🤩 Our team will continue to work hard to make Ship&co the best solution for you. Best wishes 🎉

Edited March 31, 2019

【追記レビュー】
Shopifyスタンダード機能であるロケーション設定開始による自動フルフィルメントができないというエラーの件ですが、幾度となく改善を求めているのですが、一向に復旧される見込みなくにもかかわらず料金改定が行われており以前より高くなっています。これは通常のShopifyの持つ機能なので、これに対応ができていないのはかなり問題があると思います。至急改善を願いたいです。

【初期レビュー】
初期の頃は非常に勝手よく使っていたのですが、昨年の秋頃(2018)にShopifyの機能にロケーション設定が増えてから、自動フルフィルメントが行われなくなりました。この問題点を至急完全していただきたいと催促しているのですが、なかなか復旧していないのが現状(2019年2月)です。またこの問題が解決していないにもかかわらず、請求は常にプロパーで上がってくることも大きな問題の一つだと思っています。この問題がクリアーすれば五つ星は間違いないアプリです。

SimWorks Online Store
Japan
Over 1 year using the app
Ship&co replied June 19, 2020

いつも弊社システムShip&coをご利用いただき誠にありがとうございます。
以前より、複数ロケーション設定に未対応のため、ご不便をお掛けしておりましたが、本日(2020年6月19日)システムアップデートを行い、複数ロケーションに対応致しました。大変長らくお待たせし申し訳ございませんでした。
引き続き、Ship&coをどうぞ宜しくお願い致します。