Reviews (349)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable way to connect Shopify with Amazon for automated fulfillment. It’s praised for smooth order syncing, fast tracking updates, and near real-time inventory sync, even across multiple stores and channels. Many highlight flexible rules, SKU mapping, and manual fulfillment options. Support is frequently described as exceptional, with quick, hands-on help and easy onboarding, making it popular for new and growing businesses.

April 12, 2024

Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!

Longevity
United Kingdom
7 days using the app
WebBee eSolutions Pvt Ltd. replied April 22, 2024

Hello

That's wonderful to hear!

Our Customer success team's dedication to providing excellent customer support shines through. I'm glad we went above and beyond to ensure everything was set up correctly and even helped with additional tasks. We strive to provide exceptional service to our customers, and it's rewarding to know that we've met your expectations.

If you ever need assistance in the future, please don't hesitate to reach out.

We're here to help anytime!

April 10, 2024

Super helpful and knowledgeable! Shivam knew exactly what was needed to ensure our WebBee app was working correctly and it only took 15 minutes. Thank you for the support!

JOYRIDE
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied April 22, 2024

Hello

Thank you so much for the kind words! It was a pleasure assisting you with your WebBee app.
I'm thrilled to hear that Shivam was able to quickly resolve your issue and ensure everything is working smoothly. If you ever need further assistance or have any questions in the future, don't hesitate to reach out.

We're here to help!

March 19, 2024

The support associate was very knowledgeable, experienced and polite.
He was very fast in fixing the problem while explaining what he is doing and what should be the result.
It's a very high support level. I wish Amazon's support team would reach 80% of this service

MGSPORT
United States
4 months using the app
WebBee eSolutions Pvt Ltd. replied March 21, 2024

Hello

Thank you so much for your generous feedback regarding our support associate! We are thrilled to hear that you had a positive experience and that our associate was able to assist you effectively.

We take pride in having a knowledgeable, experienced, and polite support team that is dedicated to providing excellent service to our customers. It's wonderful to hear that our associate not only resolved your issue promptly but also took the time to explain the process and expected outcomes clearly.

March 11, 2024

Fast and helpful customer services! this is always to key for small businesses! thank you!

Drymile
United States
About 2 years using the app
WebBee eSolutions Pvt Ltd. replied March 21, 2024

We are thrilled to hear that you found our customer services fast and helpful! Your kind words mean a lot to us, and we greatly appreciate your feedback.

At WebBee Global, we understand the importance of efficient support, especially for small businesses like yours. We are dedicated to providing excellent service to all our customers, and we're glad to know that our efforts have made a positive impact on your experience.

Thank you once again for choosing us and taking the time to share your feedback. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

February 22, 2024

WebBee is hands down one of the best apps that we currently use! The staff is always willing to help and extremely supportive to get what we need to get done.

Zesty Paws
United States
10 months using the app
WebBee eSolutions Pvt Ltd. replied March 1, 2024

Hello

It's wonderful to hear that you consider WebBee one of the best apps you currently use! Having a supportive and responsive staff can greatly enhance the value of any app, ensuring that your needs are met efficiently and effectively.

If you ever have any questions or need further assistance, don't hesitate to reach out.

We're here to help make your experience with WebBee as smooth and productive as possible!

February 21, 2024

This is app is very helpful to ship with amazon fulfillment. The team is very helpful with answering questions and helping with setting up.

Walyo Health
United States
11 months using the app
WebBee eSolutions Pvt Ltd. replied March 1, 2024

Hello

It's wonderful to hear that you find the app helpful for shipping with Amazon fulfillment. Having a supportive team to assist with questions and setting up can make a significant difference in the user experience. If you have any more feedback or need assistance in the future, feel free to reach out.

We're here to help!

February 12, 2024

Happy with Webbee so far, everything works as advertised. Support from Shivam was great! Eagerly waiting on Etsy integration

Raico Store
United Kingdom
2 months using the app
WebBee eSolutions Pvt Ltd. replied February 21, 2024

Hello

We're delighted to hear that you're happy with Webbee and that everything is functioning as expected. Thank you for your positive feedback regarding the support provided by Shivam; we'll be sure to pass on your appreciation to him.

Regarding the Etsy integration, we understand its importance to you, and we're actively working on it. Rest assured, we'll notify you as soon as it's ready, and we appreciate your patience in the meantime.

If you have any further questions or need assistance, feel free to reach out. We're here to help!

February 12, 2024

I'm very happy with the support I get from Webbee. It is very helpful to have someone available when i'm stuck or have questions. The Webbee app does exactly what we need to get our integration with Amazon and Shopify.

Ancient Bliss
United States
7 months using the app
WebBee eSolutions Pvt Ltd. replied February 21, 2024

Hello

We're thrilled to hear that you're very happy with the support you've received from Webbee! Providing timely assistance and helping you navigate any challenges or questions you may have is our top priority. It's fantastic to know that the Webbee app is fulfilling your needs perfectly for your integration with Amazon and Shopify.

If you ever encounter any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to ensure your continued success with our app. Thank you for choosing Webbee!

December 15, 2023

I am very satisfied with this app, saved me so much hassle and expense for shipping my website orders. The support is also excellent, anytime I have an issue, it's instantly resolved!

Elan Healthcare
Canada
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

We're thrilled to hear that you're very satisfied with the app and that it has saved you so much hassle and expense for shipping your website orders. Providing a solution that streamlines your operations and saves you time and money is exactly what we aim for. It's fantastic to know that our support team has been able to assist you promptly and effectively whenever you've encountered an issue. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

December 13, 2023

Great experience with the Amazon MCF WebBee team. Manish & Shivam have been great in supporting me from walking me through the entire platform.

Highly recommend this app if you are an FBA seller looking to use MCF for your Shopify fulfillment.

Body Restore
United States
25 days using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you so much for your kind words and recommendation! We're thrilled to hear that Manish and Shivam from the Amazon MCF WebBee team provided you with excellent support and guidance throughout your experience with the platform. Helping you navigate the platform effectively is our top priority, and we're glad we could assist you every step of the way. It's fantastic to know that you found our app valuable for your Shopify fulfillment needs as an FBA seller. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!