Reviews (349)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable way to connect Shopify with Amazon for automated fulfillment. It’s praised for smooth order syncing, fast tracking updates, and near real-time inventory sync, even across multiple stores and channels. Many highlight flexible rules, SKU mapping, and manual fulfillment options. Support is frequently described as exceptional, with quick, hands-on help and easy onboarding, making it popular for new and growing businesses.

November 2, 2023

Great app for sending orders from shopify to amazon MCF and having tracking returned! Support is always available to help answer questions.

Teaonic
United States
Almost 3 years using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

It's wonderful to hear that you've found the app great for sending orders from Shopify to Amazon MCF and for tracking returns. Additionally, it's valuable to know that you've had access to support for answering questions, ensuring a smoother experience with the app. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Your feedback is greatly appreciated!

November 2, 2023

The level of support we received is truly unparalleled. Their team was immediately able to join a video call and walk me through the setup process, then they stuck around to help me perform a few test orders.

ZBiotics
United States
About 1 hour using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

It's fantastic to hear that you received unparalleled support from the team. Being able to join a video call and have them walk you through the setup process and assist with test orders is invaluable, as it ensures that you can get started with confidence. If you have any more feedback or if there's anything else you'd like to discuss or inquire about, please feel free to let me know. Your satisfaction is important!

October 26, 2023

I don't usually write reviews but the exceptional service provided by Mr Malik at Webbee was very good so I had to share. I needed some help with the config and quickly booked a meeting online and Mr Malik helped out straight away and got me up and running. Very good service and the app works well!

Retainer Fresh
United Kingdom
1 day using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

Thank you for taking the time to share your positive experience with Mr. Malik and Webbee's exceptional service. It's great to hear that he was able to assist you promptly and effectively with your configuration needs, getting you up and running smoothly. Customer support can make a significant difference, and I'm glad you had a good experience with both the service and the app. If you ever have more feedback or need further assistance, please don't hesitate to reach out. Your feedback is greatly appreciated!

October 24, 2023

SUPER helpful support that is very responsive. App does everything I need to connect Amazon to Shopify.

GroundLuxe
United States
About 2 years using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

It's great to hear that you've received super helpful and responsive support and that the app is meeting your needs for connecting Amazon to Shopify. Having reliable support and a tool that fulfills your requirements is crucial for a smooth business operation.

If you ever have more feedback or need assistance with anything else, please feel free to reach out to us!

October 19, 2023

Incredible App, Does exactly what I want it to do. But even better is the support. They work really hard 24/7 to guide you through any problems you might have. Extremely happy with this App. Thank You Webbee

FreeRangeDesigns
United Kingdom
3 months using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

It's fantastic to hear that you find the Webbee app to be incredible and that it meets your needs perfectly. Exceptional customer support is a significant asset, and we are glad to hear that the Webbee support team has been working diligently around the clock to assist you with any problems you encounter. Thank you for expressing your satisfaction with the app and giving your appreciation.

October 17, 2023

Shivam Singh was very helpful and got our business back on track with the WebBee App and our Amazon connection. WebBee is a great app!

blinger®
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

We are pleased to hear that Shivam Singh was very helpful in getting your business back on track with the WebBee app and your Amazon connection. It's important to have reliable support when working with software applications, and I'm glad to know that your experience with WebBee has been positive.

If you have any more questions or need further assistance in the future, please feel free to reach out.

Your feedback is greatly appreciated!

October 11, 2023

The customer service was very helpful after my account expired on Amazon. They guided me through everything over Zoom.

No More Green Technologies
United States
Over 4 years using the app
WebBee eSolutions Pvt Ltd. replied October 27, 2023

Hello

It's great to hear that you had a positive customer service experience with Amazon. Good customer service can make a big difference in resolving issues and ensuring a smooth user experience. If you have any more questions or need assistance with anything else, feel free to ask!

October 9, 2023

Shivam was very helpful and sorted everything out for me - good start so far! Seems to all be working well :)

Alphemy
United Kingdom
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied October 11, 2023

Hello

We are glad to hear that Shivam was able to assist you effectively and that everything seems to be working well with your setup. A positive start and smooth operation are essential when working with any software or service. If you have any more feedback or need further assistance in the future, don't hesitate to reach out. Enjoy your continued use of the service!

October 9, 2023

Works great and support is always there to help with anything we need! Would recommend this to anyone using MCF and Shopify.

Munk Pack
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied October 11, 2023

Hello

It's wonderful to hear that you've had a positive experience with this service and that their support team is always available to assist with your needs. Your recommendation is valuable for others who might be considering using it for their Multi-Channel Fulfillment (MCF) and Shopify integration. If you have any more insights or feedback to share, please don't hesitate to do so!

October 4, 2023

Great app, very happy with the customer support from Shivam. Highly recommended!

TheSleepGuard
United Kingdom
1 day using the app