Reviews (349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable way to connect Shopify with Amazon for automated fulfillment. It’s praised for smooth order syncing, fast tracking updates, and near real-time inventory sync, even across multiple stores and channels. Many highlight flexible rules, SKU mapping, and manual fulfillment options. Support is frequently described as exceptional, with quick, hands-on help and easy onboarding, making it popular for new and growing businesses.
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We have been using the WebBee for around half year. The customer support if top notch! It's been very patience with us to go over details in the zoom meetings. The app itself also archived our main need. For certain needed features/requests, WebBee customer service does a great job for helping and providing solutions to us. Above and beyond! Thank you!
Hello
Thank you so much for your wonderful testimonial! We're thrilled to hear that our app has had such a positive impact on your productivity and organization. Our team worked hard to create an intuitive and efficient user interface, and we're glad it has made managing your tasks and schedule a breeze.
We're committed to continuously improving our app to meet the needs of our users, and your feedback inspires us to keep pushing for excellence.
Thank you for recommending our app!
This is an excellent app with outstanding customer service support. I highly recommend Webbee for FBA integration.
We are currently in the process of setting up this app and have already done some initial testing - everything is working perfectly so far. The Webbee team has been incredibly helpful every step of the way. They have patiently answered all of our questions, provided useful explanations, and assisted us via Zoom calls when needed.
The app itself provides great features and functionality. But it's the amazing behind-the-scenes customer service that really makes this product stand out from competitors.
Webbee's support team is responsive, knowledgeable and willing to go above and beyond to ensure customers have a positive setup experience. Their expertise and guidance has made our integration smooth and successful so far.
For anyone considering Webbee, you can be confident you'll receive not only a robust, well-designed app, but also unmatched support. I'm happy to give this 5 stars and my highest recommendation. Their service and platform are truly fantastic!
Hello
Thank you so much for sharing your wonderful testimonial about Amazon MCF Application and its outstanding customer service support! We are thrilled to hear that you've had such a positive experience using our app and interacting with our support team.
It's our top priority to provide our users with a seamless and enjoyable experience while using our application. We're delighted to know that our efforts in creating a user-friendly interface and functional features have resonated with you.
When Shopify ended their order fulfillment service I was VERY annoyed especially when I learned that all other services charged. SO, I chose to use MCF WebBee. I am very glad that I chose them because I found that whenever I have an issue they are available immediately to help me. My tech ability is minimal and the configuration can be overwhelming. Each time I have a question I am able to jump on a zoom with them and they are kind, patient, and walk me through the steps. Then they also have a look over my other settings and are often able to find some settings that can be changed to benefit how my business works. I HIGHLY recommend MCF WebBee if you are trying to sort out you Amazon fulfillment configuration.
Hello
Thank you for leaving us a fantastic 5-star review for our application! We're absolutely thrilled to receive such positive feedback from you.
Your satisfaction is our top priority, and we're delighted to know that our application has met your expectations and earned your highest rating. We've put a lot of effort into creating a user-friendly and feature-rich experience, and it's rewarding to see that our hard work has paid off.
We appreciate your trust in our application and brand. Rest assured, we'll continue to work hard to maintain the high standard of service you've come to expect from us.
UPDATE 07/2024,
I now switched to another app because WebBee always showed "out of stock" for our digital products that do not have a physical representation on Amazon. Overall the app worked great until we made our business too complex.
ORIGINAL 04/2023
Connected our store yesterday in a 30 min support call with Malik. Works like a charm. I give it:
-10/10 for functionality
-6/10 for desirability because of the ugly UI -> You need support to set it up!!!
-8/10 for viability i.e. pricing
--> I hop you like the reference to the 3 important design thinking criteria for successful products.
Pro:
- Great support
- Can do what I need
- Pricing
Con:
-GUI is not great
What it can do:
- Sync inventory from Shopify to AMZ every 40 min or so
- Automatically (or rule based) creation of MCF orders for your shopify orders & getting tracking no to your customers via email then
What it cannot do
- Import orders from AMZ to Shopify
- Manage listings or anything
Hello
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customer's feedback and would diligently work to make their store experience more fruitful!
Very helpful support
Fast to book. Very clear instructions. I like that they take control of the screen. Good attention to detail too.
Unfortunately, our experience with WebBee Global has been disappointing. The application had technical issues, and obtaining support has been very difficult.
Works great for our Amazon MCF working with other apps to bring in multiple channels to use Amazon FBA. Great customer service solved any issues quickly
A++++++++++++I am SO happy with WebBee. Their customer support is INCREDIBLE!! We did a 2 hour call and we did a share screen together so he could walk me through step by step. So patient and so thorough!! I wish I could give them 10 stars! The BEST customer service on the planet!!!
Mayank was a great help in setting up the app and inventory. We can't wait to work with WeBee.
