Reviews (349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable way to connect Shopify with Amazon for automated fulfillment. It’s praised for smooth order syncing, fast tracking updates, and near real-time inventory sync, even across multiple stores and channels. Many highlight flexible rules, SKU mapping, and manual fulfillment options. Support is frequently described as exceptional, with quick, hands-on help and easy onboarding, making it popular for new and growing businesses.
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The WebBee app has helped me fulfill all my Shopify orders seamlessly with Amazon inventory. Our preferred way to fulfill over using more costly 3PLs!
Hello
That's fantastic to hear!
We're delighted that the WebBee app has been instrumental in seamlessly fulfilling your Shopify orders using Amazon inventory. It's great to know that it has become your preferred method over using more costly third-party logistics providers (3PLs). Streamlining your fulfillment process not only saves costs but also enhances efficiency. If you ever have any questions or need further assistance, please don't hesitate to reach out.
We're here to support you every step of the way!
Excellent after market support. Used for a number of years to sync with Amazon MCF for UK and USA. I just wish that the geo location inventory feature was cheaper than $99.
Hello
We're delighted to hear that you've had an excellent experience with our after-market support and have been using our solution for syncing with Amazon MCF in the UK and USA for several years.
Your feedback regarding the pricing of the geo-location inventory feature is noted. We understand the importance of cost considerations, and we appreciate your input on this specific aspect. We'll take this into consideration as we continue to enhance and refine our offerings.
If you have any further suggestions or if there's anything else you'd like to discuss, please don't hesitate to reach out. We value your continued support and look forward to serving you for years to come.
Whenever we encounter an issue I reach out to WebBee via their convenient chat option and talk with a rep almost instantly! Today I had the pleasure of Shivam assisting me. They were helpful and efficient time-wise. They let me know what was going on, and the best course of action to rectify my issue! Recommend WebBee over multiple other programs/apps.
Hello
Thank you for sharing your positive experience with WebBee's support team, particularly the efficient assistance provided by Shivam. We're delighted to hear that the convenient chat option has been a valuable resource for you, allowing you to connect with a representative promptly whenever issues arise. Your recommendation means a lot to us, and we're committed to maintaining the high level of service that you've come to expect. If you ever have more feedback or need further assistance, don't hesitate to reach out. We appreciate your trust in WebBee!
The WebBee team and app has been very helpful for us. We've been able to do things with this app that we can't with others. For example, this gives us the ability to notify customers who have multiple shipments in one order with item specific information per shipment. This is really helpful when there are multiple shipments.
Some of the functions, set-up and UI UX is just not intuitive. I think there's a bit of a language barrier and wish they could redo the nomenclature of the buttons/actions as well as the layout.
Hello
We appreciate your positive feedback on the WebBee team and the app's functionality. It's great to hear that the app has provided unique capabilities, such as the ability to notify customers with specific shipment details in multi-shipment orders.
Your feedback on the functions, set-up, and UI/UX is valuable, and we acknowledge your concerns about intuitiveness and language barriers. We understand the importance of user-friendly interfaces and clear communication. We'll take your suggestions into account and work towards improving the nomenclature, layout, and overall user experience to ensure a smoother and more intuitive interaction with the app.
Thank you for sharing your insights, and if there's anything specific you'd like us to address or if you have additional feedback, please feel free to let us know. We're here to enhance your experience with our app.
WebBee is awesome. I switched from amazons own app because it kept giving me problems and forget trying to get someone to help you. I lost so many sales because of the amazon MCF app. WebBee has been so helpful and walked me through all of the set up which was super easy. And if I ever need them for anything they are right there. I highly recommend you use this app over any other MCF integration app!
Hello
It's great to hear that you've had a positive experience with WebBee and that it has proven to be a reliable alternative to Amazon's MCF app for your needs. Having excellent customer support and a smooth setup process can make a significant difference, especially in the fast-paced world of e-commerce where timely responses and efficient operations are crucial.
Sharing your positive experiences can be valuable for other users who may be considering different MCF integration options. Keep in mind that individual experiences may vary, but your feedback provides insights that can be helpful for others in making informed decisions about the tools and services they choose for their businesses.
If you have any specific questions or if there's anything else you'd like to share about your experience with WebBee or any other e-commerce tools, feel free to let me know!
This is a wonderful software that does exactly what I needed it to do. I have multiple marketplaces, but one of the markets are not covered by my fulfillment center so I wanted to configure orders from this market to be shipped from Amazon FBA. The WebBee software did exactly as that and all resolved. But aside from the software, I had great experience with their customer service. Always ready and willing to jump on the chat and online and help fix any issues or answer questions. Great to work with WebBee people. Thanks.
Great help - support walks you through the set up personally for free on all plans. Test order seems to be working very smooth - set up straight forward and easy to see within the app how everything is connected and working. Also a helpful plus to be able to see within the app how much you were charged by Amazon for each order's fulfillment.
It's great to hear that you've had a positive experience with the support and setup process for your order management system! Having personalized support available for free on all plans can be a valuable resource, especially when you're getting started with a new system.
Additionally, a smooth test order process and straightforward setup are important factors in ensuring that your order management system is efficient and user-friendly. Being able to easily track and view the charges incurred for each order's fulfillment through the app is also a useful feature for keeping tabs on your expenses and managing your business effectively.
Having used Amazon MCF by WebBee for more than a year now, I can confidently say it's an indispensable tool for my e-commerce business. Its seamless integration between Amazon FBA and Shopify has not only streamlined my operations but also enhanced efficiency beyond measure.
The app's ability to automatically sync inventory is nothing short of impressive. Over the past year, it's taken away all the stress related to inventory management, allowing me to concentrate on expanding and nurturing my business.
One of the most commendable features has been its capacity to connect multiple markets. This has provided opportunities to tap into new areas and broaden my reach, something I wouldn't have achieved otherwise.
The reliability, user-friendly interface, and robust performance have made this app a must-have for my daily operations. After a year of positive experience, I wholeheartedly recommend Amazon MCF by WebBee to fellow entrepreneurs looking to simplify and enhance their e-commerce processes.
Hello
It's fantastic to hear that Amazon MCF by WebBee has been such a valuable tool for your e-commerce business over the past year. Your detailed feedback highlights the app's various strengths, including seamless integration, automated inventory syncing, and the ability to connect to multiple markets. Such features can indeed make a significant difference in streamlining operations and expanding your reach.
Your recommendation will undoubtedly be helpful to fellow entrepreneurs seeking to improve their e-commerce processes. It's always beneficial to hear about positive experiences with specific tools and services in the e-commerce industry, as it can help others make informed decisions. Thank you for sharing your feedback!
We have been using this application for 2 years and everything works well so far. The update was really prompt without delay. Would recommend!
Hello
We can't thank you enough for sharing your positive experience with our application! Your testimonial brings a big smile to our faces and motivates us to keep pushing the boundaries of excellence.
We're delighted that our app has been instrumental in enhancing your productivity and organization. Our team is committed to providing outstanding customer service, and we're glad to know that it reflects in your experience.
Your feedback is valuable to us. Thank you for being a valued user of our application!
I have used this app for more than two months and it works great if you want to auto synchronize and ship products from Amazon. The customer service is very responsive, specialized and patient to answer all my questions.
Hello
Thank you for recognizing our customer support team! We believe that great customer service is a crucial aspect of any successful app, and we're glad to hear that we were able to promptly address your concerns. Our support team is always here to help, so don't hesitate to contact us anytime you need
assistance. We appreciate your trust in us and will continue to provide top-notch support.
