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This app offers great insurance rates for shipping above what most carries would cover. It is also conveniently available for customers to simply add to their shopping cart order. Their support is expedient and not afraid to discuss issues by phone conversations. I would recommend this app!
Thank you so much for taking the time to leave us a great review!
We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!
it was easy to install , the customer support team is great especially Morris , they saved me tones of money with packages lost by UPS, I love it that it is free for me, they only charge the customer a small fee
Thank you so much for taking the time to leave us a great review!
We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!
Great shipping insurance app. They are very responsive and always ask for our feedback which is appreciated. The set up couldn’t be easier. Haven’t had any issues with the app either!
Quick turnaround time and friendly service!
Great product, great team! A MUST!
Super fast. Super easy. Protects orders. No cost to our business.
Wish I had come up with this idea! These guys are geniuses for coming up with this!
Great Support and piece of mind.
Wyatt Branch guaranteed us a $100 gift card (which previous employee Yaz Nuri did not send to us) and never received it. He promised an additional $50 for using their app and once set up, he didn't send it again. This app seems like a scam!
Hi Island by Koa Nani Team,
Thanks for bringing this to our attention. We understand how disappointing it is when expectations aren’t met. That said, we’ve double-checked and can confirm both gift cards were sent as promised.
If you’re having trouble locating them, we’re happy to help. Just reach out to us at merchant@shipinsure.io and we’ll make sure everything gets resolved.
- The ShipInsure Team
Great app and super useful for both my customers and my business. It makes it easy for customers to feel confident about their orders, and it gives us peace of mind knowing we’re covered if something goes wrong in shipping. The setup was seamless and the integration with Shopify is smooth. Their customer support is stellar—responsive, proactive, and clearly driven to help businesses succeed. ShipInsure has quickly become an essential part of our store operations.
ShipInsure has completely transformed the way we handle shipping protection for our ecom business. Their easy integration, transparent pricing, and excellent customer support have made the entire process effortless. It's rare to find a solution that not only boosts our customers confidence but also helps streamline backend operations. Shipinsure does both, with EASE. Highly recommended for any brand looking to add real value to the post-purchase experience!
