Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

Edited August 12, 2024

Great functionality for our florist business, with km based and time slots. Works well with the EasyRoute app our drivers use.

Support is always very helpful when we need to add new features or change a setting.

Beija Flor Darwin
Australia
Over 1 year using the app
Cirkle Studio LLC replied May 2, 2023

we are so happy that you enjoyed your experience with us! We appreciate the great review.

Edited February 10, 2026

I have been using Ship Zip for years for a somewhat complicated shipping set up and it works perfectly- sorted out all the shipping limitations we had with Shopify. Support is awesome- live chat always available plus you can make a time to jump on a call with someone to get any issues sorted promptly. Really that is the most important thing with any of these apps- that they can sort any issues that may arise quickly. Definitely trust and recommend Ship Zip :)

The Saltiest Dog
Australia
Over 3 years using the app
Cirkle Studio LLC replied March 30, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

April 13, 2026

Needed help adding products to my rates and they were able to access my Shopify account and set it up for me! Very helpful!

Leland Mills
United States
About 2 years using the app
April 7, 2026

Application is really very good and meet our requirements. Support we received was amazing and very fast.

Team go above and beyond to give 5star customer service. Very Highly Recommended App and service.

A2Z Mart
Australia
Over 1 year using the app
April 1, 2026

Amazing service from Ankit - he spent the time to get on a Google Meet with me and troubleshoot our set up. We are very impressed with the app and the support from the team is unrivalled.

Thanks so much. Keep up the great work!

KitchenLibrary
Australia
27 days using the app
March 26, 2026

Support from Cirkle has always been incredibly quick whenever we have technical issues to work through.

The Gluten Free Bakery
United Kingdom
About 2 years using the app
March 18, 2026

Great Support service that helps to find any issues in the shipping settings.

Q Doors
United Kingdom
About 2 years using the app
March 10, 2026

Excellent service! This plugin works perfectly for stores that need a delivery availability feature. We’re very satisfied - no glitches or issues at all. Highly recommended!

vooki.in
India
1 day using the app
March 9, 2026

Very good! I managed to set up my shippings using this app

Sanitas +Plus
United States
4 days using the app
February 21, 2026

Love this app. Really makes tailoring shipping services so much easier than the standard shopify shipping settings. Support are very quick to respond and sort out any issues/ queries. Would highly recommend.

Equetech
United Kingdom
2 months using the app