Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

April 9, 2022

Truth be told about the app and the guys behind this app. I would rate them a handsome 10 on 5. They are simply outstanding. From taking extensive time out, to customising the product to my needs, and mulitple video calls and explanatory videos takes me to rate them a handsomely. I just cannot stop raving about the timely assistance and guidance they have provided along the way in setting this up as per my requirements. They are really at a different level. Will recommend them over and over and over again.

www.barfindia.com
India
6 days using the app
Cirkle Studio LLC replied April 9, 2022

We know the value of the customer and their business. We try our best to give the best shipping solution to our users.

We are always here if you need any assistance.

Thank you so much for the 5 start review with a wonderful comment.
Our whole support team is elated to hear that.

April 18, 2023

This app is exactly what I was looking for. As a florist, it's important to have a reliable Shipping & Delivery Date service and this app provides that. I particularly like that you can refine shipping options via post code. The app development and support team are extremely responsive and helpful, some of the best I have come across in Shopify apps. They have truly gone above and beyond for my app setup and I can't sing their praises high enough. Definitely a great app with great service, highly recommend.

Little Bloom Room
Australia
1 day using the app
June 28, 2021

Highly recommended for the App and Support Team. This is perfect application for my shipping requirements. I have tried more than 10 different small to big applications for my complex shipping requirements. But finally I have found this app. Great app and very easy to manage and understand. Most important: Support team is awesome. Extremely helpful at all time. Always available to help, not only for app but they have helped us for other shipping related issues. Thank you very much for this great app and support.

The Party Superstore
Australia
5 days using the app
Edited May 1, 2023

I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs.
Over and above stellar service!

Dolce Cadeaux
Canada
About 1 year using the app
Cirkle Studio LLC replied April 11, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

December 21, 2022

Awesome customer service! Sid went way beyond helping me in perfecting the App and took the stress off my shoulders. Also he spent almost a full day working on the backend of the website with his pure talent and managed to sort out all my issues related to Shipping & setting up ZipCodes/Postcodes and relevant features.

thank you so much! If i were the manager, you would sure be getting a promotion for excellent customer service! :) I will definitely recommend this App + the customer service to everyone!

-My Online Pool Shop-
https://myonlinepoolshop.com.au/

My Online Pool Shop
Australia
About 2 months using the app
Cirkle Studio LLC replied December 22, 2022

Thank you for your precious words. Our main goal is to satisfied our users requirement. We heard that you are satisfied with app functionality and service that is everything to me.

Your words is look like promotion to me(Sid).
Thank you so much once again. If you need any help we are here for you.

March 1, 2022

So far so brilliant. I couldn't bother someone so much that I did to Sid while setting up and customising the app. We had specific requirements and this app was best fit to achieve the desired result. There may be apps out there but the exceptional support is what is required to see your clients happy, Sid did just exactly. He went above and beyond to customise the app/theme for me and fixed issues that were completely out of scope for him. Highly skilled! 100% RECOMMENDED to anyone looking for custom shipping options that aren't available on Shopify by default. Thank you Sid & team!

Pista House Pty. Ltd
Australia
14 days using the app
March 7, 2023

This business provided amazing customer service with great communication, but the most impressive part was that they handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

Skyteck online
Australia
About 1 hour using the app
June 9, 2023

Sid is great! I tried a few times doing everything on my own with the tech support chart which was great on its own. After a couple of hurdles, I asked Sid to help me over a screen share and video chat. He sent me his calendar and I was booked for the next day. In a few short minutes, my issues were fixed and the app is working perfectly! This app is exactly what I needed for my in-store and drop ship items to combine the rates and offer free shipping at an order value. I can't express how grateful I am for this app. I have been needing these features for a long time and I didn't realize how easy it would be to implement. Thanks again!

Opal and Olive
United States
26 days using the app
March 20, 2023

wow! wow! wow!!! This application is the best thing that ever happened for anyone that uses third party shipping rates. I've been using a different application which was always giving me other explainable issues. I had customers constantly call me with rates and shipping issues which made me lose money and the worst part the customer service was terrible. This app is completely opposite. First off, I must say the customer service is implacable. I had a representative on Skype with me for an hour setting up all the different settings/rates i needed at no extra charge (shout out Sid). This app is amazing. This app does many things. I now deleted 2 paid apps because of this one. HIGHLY RECOMMEND.

Pesach Meals
United States
About 3 hours using the app
Cirkle Studio LLC replied March 20, 2023

We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

June 24, 2022

My shopify store has a lot of products and we work with 7 different couriers to ship items in Australia, that makes the shipping rate very hard to manage. Before we use Shipping Rates & Delivery date, we can only estimate the cost and that certainly cause some problems in maintaining profit in some of the areas. This app perfectly fits my needs to apply different shipping charges based on every single SKU/Tag/Postcode, then we will no longer need to worry about the inaccurate shipping cost charged my customer. This is also a good thing for my customer, as some of them don't have to pay too much for the shipping. It is fantastic app in managing the shipping rate for us. By the way, Sid and Harmish offer a great help in setting up the app, very professional, very responsive.

FURNILAND
Australia
4 days using the app