Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

April 27, 2021

We are a UK business and using DPD. This app is perfect and very well priced at $7.99. This app allows us to exclude certain postcodes in the UK which are expensive to post to. This is a feature which we have been looking for that many shipping apps were missing and didn't offer. There are apps which offers this feature but they are very costly. I used 'postcode shipping' previously which was good but price was way too high. These guys contacted me out of nowhere to inform me that their app is suitable for my requirements. I installed the app and tested it. Within 5 mins, i had set up everything. Very easy app to use and setup. Note I am only using one feature of this app. I am sure it has a lot more to offer. Honestly i am over the moon with this app. I highly recommend it. Thank you very much for this great app.

Madspeed7
United Kingdom
5 days using the app
Cirkle Studio LLC replied April 28, 2021

Hey Madspeed7, It was glad to know about your positive experience using our app, and Thanks for your kind words. It means a lot :) We as a team are working hard to make our user's life easy than before, and we are happy to know that you are a happy customer of our app.

March 9, 2023

I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.

Haven Botanical
Australia
9 days using the app
September 12, 2022

First of all, the app is absolutely great. We needed a way to set shipping rates based on weight, pickup location, delivery zip code, day, etc. We had a whole matrix of variables that we needed to solve for when setting our rates and this app did it beautifully. Even better than the app itself, though, is the support we received from the developer. Our IT staff mentioned that they’ve never experienced an e-commerce app developer like this. The app developers response time is best in class. Communication from them was clear and consistent. From initial install to post-production configuration, the level of handholding we received was extremely surprising and gratifying. (Many many thanks to Sid @ Cirkle Studio for all the help ) If you're looking to setup granular shipping rates/rules for your store this is the app you want. These are the developers you want supporting your business. Full stop.

Dimchae USA
United States
12 months using the app
Edited May 18, 2023

This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually.

This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too!

The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk.

-- updated: The after-sale support is really good. Thank you very much.

Initial Tiles
Australia
About 2 months using the app
Cirkle Studio LLC replied April 19, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 25, 2021

I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!

Stay Classy Meats
United States
2 months using the app
Cirkle Studio LLC replied February 25, 2021

Thank you for your comprehensive review. We value our customers feedback, we listen to their problems and we help them to solve it using our app. We keep adding exciting new features that are missing in other available apps and help to solve roadblock of our customers. We keep improving our development services, support and communication. Pleasure working with you and we are one step close to be one of best shipping app in Shopify. thank you again!

April 6, 2026

The customization on this app is exceptional. Love the support as well.

PERCUP
United States
9 months using the app
July 25, 2023

This app provided all the tools I needed to create a shipping and delivery system that was perfect for my business.

Firstly, one of the biggest advantages of this app is its customizability. The shipping and delivery system I had in mind was a bit different from the general ones, but this app fully met those needs. I was able to set up the system in the way that was best for my business, with specific shipping options, delivery times, and pricing.

In addition, the support team of this app was very kind and responded quickly and effectively to any problems or questions I encountered. They provided the advice and guidance I needed to create my ideal system.

Overall, the Shipping & Delivery -ShipZip app has become a very valuable tool for my business, thanks to its advanced customizability and excellent customer support. I highly recommend this app to anyone who wants to customize their shipping and delivery system to fit their business.

ramen RAIJIN
Canada
2 months using the app
Cirkle Studio LLC replied July 31, 2023

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Edited October 29, 2025

Le must des application de calcul et gestion des dates de livraison. Rien à dire c'est au delà des nos attentes. Nous avons pourtant essayé de nombreuses applications. Aucune livraison ne passe à travers une date.
L'équipe technique et plus que formidable et disponible à fond.
Toujours au top!!
Un grand merci à Manoj et au reste de l'équipe. de vrais professionnels

Fromagerie du Château
France
Over 3 years using the app
Cirkle Studio LLC replied April 20, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

March 25, 2026

Dhruv was great!

GRANDE PLANTS
United States
About 2 hours using the app
May 11, 2026

thanks for the help

Furniture Link
Netherlands
About 2 months using the app